Volunteer Coordinator

Overview

Schedule and coordinate volunteers for Habitat construction sites and ReStores

Key Responsibilities

• volunteerhub
• raiser's edge
• schedule management
• site visits
• reporting
• training

Tasks

-Ensure that construction sites and ReStores are stocked with sign-in tablets, registration materials and emergency information. -Train other staff in Volunteer Hub software and support the Volunteer Manager and Director with Volunteer Engagement training for staff. -Perform site visits to various Habitat Metro Denver locations to support departments and volunteers. -Work with the Volunteer Engagement team to support outreach efforts to fill the volunteer schedule. -Provide customer service to, and collaborate with, the Volunteer team, Construction staff, ReStore staff, Sponsorship team, Database Administrator, and staffing across the organization to increase volunteer support and fulfillment. -Assist with special projects and other associated duties as required to help fulfill our mission in alignment with our Cultural Blueprint values. -Report on volunteer statistics for leadership. -Maintain, create, and document workflow processes. -Maintain updated information about all construction project sites and ReStores in electronic forms. -Some work outside of traditional office hours (evenings and weekends) will be required to attend meetings, events, etc. -Utilize and maintain Volunteerhub and Raisers Edge databases to track volunteer scheduling and communications. -Schedule volunteer groups and provide up to date and accurate materials and information to groups. -Respond to a high volume of volunteer inquiries promptly, via email and phone. -Serve as the main point of contact and a skilled Habitat ambassador for volunteers; answering questions and addressing any issues that arise while maintaining a welcoming, professional, and informative demeanor at all times. -Work with Volunteer Manager to create and maintain the volunteer master schedules utilizing Excel spreadsheets and Monday.com. -Maintain and expand relationships with other Colorado and International Habitat affiliates, community groups, schools, corporate partners, and other organizations to increase volunteer participation. -Communicate regularly with volunteer groups to keep them informed of opportunities. -Attend regular Construction and ReStore meetings to assess changing needs and obtain feedback. -In coordination with the Marketing team, create content to be utilized on social media and newsletters to increase volunteer awareness and participation. -Support Core Volunteer Program and Volunteer appreciation events.

Requirements

• excel
• sharepoint
• crm
• volunteerhub
• driver’s license
• customer service

What You Bring

-Ability to work at a computer and speak on the phone for extended periods of time. -Ability to flex style to communicate clearly, professionally, and sensitively with diverse audiences such as volunteers, donors, homeowners, coworkers. -Min 1 year volunteer leadership and/or work experience with a nonprofit preferred. -Able to lift and carry up to 25 pounds when necessary. -Ability to independently seek solutions, but also work well in a team-based environment. -Experience with Excel Spreadsheets. -Strong customer service skills. -Proficient with Microsoft Office, MS Teams, SharePoint, databases, and ability to learn as the needs of the position and available technology evolves. -Personal volunteer experience preferred. -Excellent written and verbal communication. -Most work is performed indoors at a desk in a shared office or meeting setting with the ability to work remotely at times. -Valid driver’s license and ability to be insured under the company’s insurance policy is prerequisite; driving is required. A Motor Vehicle Report (MVR) will be run for insurance purposes. -Ability to travel to and from meetings / appointments at various Habitat retail and construction site locations at times when public transportation can be challenging. -Experience with CRM / scheduling system / database software to track volunteer scheduling and communications is highly desired. -Comfortable with public speaking in front of small and large groups of stakeholders. -Hybrid work model - minimum 2 days/week at a Habitat location (Tuesday, Wednesday, and/or Thursday), with ability to work from home the other days) During the first 6-9 months of employment additional days in the office will be required to learn the role, build critical interdepartmental connections, and strengthen the team’s vision, strategy, and cohesiveness. -Well-organized and highly detail-oriented with the ability to manage multiple projects simultaneously. -Experience presenting to medium to large groups is advantageous in this role. -Experience working with people from diverse racial, ethnic, and socioeconomic backgrounds is preferred. -Experience with Volunteerhub and Raisers Edge a plus. -Comfortable with repetitive tasks. -Comfortable driving a company van shuttling team members to various locations & events. -Ability to adequately traverse a residential construction job site (uneven grade / surfaces).

People Also Searched For

About Habitat For Humanity International

-Grew into a global nonprofit operating in over 70 countries, funded by individuals, philanthropies, corporations, and governments. -Uses volunteer labor and 'sweat equity' to build and repair simple, decent, affordable homes without profit. -Hosts signature events like the Jimmy & Rosalynn Carter Work Project, building thousands of homes in blitzes. -Runs Global Village volunteer programs sending participants to build and learn across five continents. -Specializes in residential and community infrastructure and improving water resources in low-income areas.

Sector Specialisms