Maintenance Technician

Description

Contributes to an exceptional resident experience alongside the Community team and Estates Management team through the provision of a high standard of repairs, maintenance tasks, planned and unplanned works and statutory compliance of the building fabric and mechanical and electrical systems. Inspects and diagnoses faults, in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipment.

• Monitors Sub-Contractors performance to standard and retains accurate records of their site operations including all relevant RAMS & Permits to Work.
• Diagnoses and undertakes repair and maintenance tasks to a high quality including plumbing, joinery and carpentry, painting/decorating and lighting; or organises and oversees repairs to completion if referred to contractors.
• Manages and maintains all statutory testing records, utilising other team members where appropriate
• Promotes customer satisfaction by providing regular updates to residents via Onsesite regarding ongoing or delayed maintenance issues.
• Coordinates and accompanies external Contractors/Suppliers executing minor works on site
• Ensures the gardens and grounds maintenance to the property are well maintained, clean, tidy and hazard free, supervising external contractors as required
• Ensures annual checks are carried out for their statutory insurance and qualifications.
• Carries out annual PAT testing and inspections of emergency lighting, weekly fire alarm tests and fire evacuations
• Is available on call out of hours to respond to emergency situations to resolve problems or contact contractors to address.
• Moves furniture and heavy items around site as required
• Reviews site risk assessments as required with Community Manager.
• Ensures all communal areas of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair & cleanliness.
• Highlights and assists with the management of any community works.
• Works as part of the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
• Monitors and maintains the electronic maintenance reporting system, Onesite, ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.
• Liaises with relevant team members within Estates Management or Operations teams to ensure transparency and clear communication when works are taking place.
• Reports any incidents or accidents to the Community Manager using the correct system and documentation
• Assists the Community Manager in key management ensuring high levels of security at all times.
• Maintains a focus on delivering services within agreed budgetary & resource parameters
• Practices proper safety techniques in accordance with Company and safe systems of work guidelines
• Administers all property maintenance & records in accordance with Greystar policies & procedures
• Maintains adequate levels of spares, stock and supplies, ensuring effective forward planning

Requirements

• Experience of installing and maintaining electrical systems and fire alarm, emergency lighting and security systems.
• Good team player with strong relationship building and influencing skills
• Positive approach and ability to work on own initiative
• Awareness of H&S requirements on site
• Understands and responds to health and safety matters in an appropriate & timely manner
• Excellent organisation skills with the ability to multi task and prioritise
• Communicates effectively with residents, clients, contractors and colleagues; demonstrating a clear understanding of maintenance issues and using initiative to respond accordingly.
• A recognised trade qualification, Building Crafts Operative Certificate, City and Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building, e.g. plumbing or electrical, is essential.
• Fluent English verbal and written communication skills
• Flexible approach to work and adaptable to thrive in a changing environment.
• A reasonable level of general education educated to O’ Level / GCSE level or equivalent with demonstrable written and numerical skills.
• Ability to determine cost effective solutions to repairs
• Experience of installing and maintaining hot and cold water systems, sanitary appliances and soil and waste drainage.
• Helpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residents
• Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder /residential construction in the following trades; plumber, electrician or carpenter
• Contractor & Supplier Supervision skills are desirable

Benefits

We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more.

Training + Development

Interview process

Visa Sponsorship

Security clearance