Community Concierge

Overview

Front‑desk concierge handling resident services, inquiries and experience.

Requirements

• communication
• patience
• problem solving
• microsoft office
• high school
• 1+ years

What You Bring

-Strong communication skills. Whether it be in-person or over the phone, you’re able to provide information, direction, and instruction – along with quality conversations! Your writing and speaking abilities are well developed and you’re able to connect well with others. -Patience. If things get difficult, you’re the picture of poise and able to provide the best level of customer service to all residents, vendors and future prospects coming through the front doors. -The ability to tackle new problems and see them through until the end. You understand the importance of following through, showing residents care and attention. -Mobility to walk the property and maneuver packages/deliveries -Proficiency in using administrative software and Microsoft Office Suite -Organization. Whether it’s phone messages, resident packages, or maintenance requests - you’re able to keep everything in line and moving efficiently, escalating to proper next steps. -1+ years of related experience in a hotel, retail or restaurant is preferred. -High School diploma or equivalency (GED) required. -Time management. You’re able to juggle multiple tasks and time-sensitive requests while keeping composure and positivity.

People Also Searched For

About Avalonbay Communities

-Focused on creating high-quality apartments that blend functionality, style, and sustainability. -The company owns and operates a vast portfolio of properties across the U.S., with a strong presence in urban and suburban markets. -Specializes in both development and redevelopment, ensuring properties remain relevant in a dynamic real estate landscape. -Projects range from ground-up construction of new communities to the revitalization of existing buildings. -The company is a pioneer in designing communities that cater to modern living, often featuring amenities like fitness centers, communal spaces, and eco-friendly designs. -Known for strong financial performance, AvalonBay is consistently recognized as a leader in the real estate sector. -They actively invest in enhancing residents' quality of life while maximizing operational efficiencies through technology. -The company’s distinctive approach to apartment living and property management has earned it numerous industry accolades.

Sector Specialisms