Analyst, Applications

Overview

Support, configure, and troubleshoot core business software applications.

Key Responsibilities

• application maintenance
• user support
• technical escalation
• change deployment
• performance optimization
• system configuration

Tasks

-Conduct regular maintenance activities on applications within the defined scope to ensure optimal performance and reliability. -Provide day-to-day support for software applications used across the organization, including troubleshooting issues, resolving user queries, and escalating technical issues as needed. -Act as the technical escalation point for software applications within the organization and respond to user inquiries and requests in a timely manner. -Collaborate with technical teams to test and deploy changes or updates to software applications, ensuring that all changes meet quality standards and do not disrupt business operations. -Proactively identify opportunities to optimize the use of software applications within the organization, recommending process improvements, exploring new features or modules, and staying informed about industry best practices and trends. -Configure and customize software systems to meet user needs, leveraging advanced features and functionality to optimize performance and usability. -Collaborate with stakeholders to understand user requirements, business processes, and system objectives, translating them into effective system configurations. -Serve as the primary point of contact and subject matter expert for designated software platforms, acting as a super user and administrator.

Requirements

• 3-5 years
• business systems
• erp
• crm
• bi
• bachelor's

What You Bring

-3-5 years' Application or IT support experience in a mid-sized organization. -Proven experience as a Business Systems Administrator, System Analyst, or similar role, with a focus on software configuration and user support. -Excellent communication skills, with the ability to effectively train and support users of varying technical backgrounds. -Detail-oriented mindset with a proactive approach to problem-solving and system optimization. -Ability to work collaboratively in a fast-paced environment, managing multiple priorities and stakeholders effectively. -Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field. -Strong analytical and problem-solving skills, with the ability to quickly diagnose and resolve issues in software applications. -Strong technical skills with proficiency in administering and configuring software platforms such as ERP, CRM, BI, or collaboration tools.

People Also Searched For

Benefits

-We provide a competitive compensation package composed of a group benefits plan, GRSP matching, an da discretionary bonus program. In addition, Avenue Living also offers and Employee Referral Program that rewards active employees for successful referrals. -We are committed to a strong, safe work environment. -An employee centric culture with paid time off for employer supported volunteerism, a generous awards and recognition program, discounted monthly rent in Avenue Living Communities' properties, and employee and savings program savings through industry partnerships. -With the support to do things differently, grow personally and professionally, and bring your whole self to work, there's no limit to the impact you can make.

About Avenue Living

-Founded with the vision of building long-term wealth through real estate investments. -Specializes in the acquisition, management, and development of residential and commercial properties. -Focused on properties that provide stable income and significant appreciation potential. -Expert in managing diverse real estate assets, from multi-family buildings to commercial spaces. -Dedicated to enhancing value through proactive property management and strategic improvements. -Has a strong track record of growth, expanding its portfolio across multiple provinces in Canada. -Known for creating communities where residents and businesses thrive, not just spaces. -Maintains a long-term investment strategy to ensure steady returns for its stakeholders.

Sector Specialisms