Lead and manage branch operations, staff, safety, and builder relationships for plumbing projects.
-Work with the Field Standards & Compliance Coordinator to align local practices with company-wide standards. -Partner with Quality Inspectors to ensure all work meets Plumbing Solutions LLC standards and builder requirements. -Reviews KPIs and discusses performance trends with Director of Operations. -Manage the scheduling interface with HQ’s Operations Coordinator to ensure daily field readiness. -Implement corrective measures when jobs fail inspection or exceed allowable rework thresholds. -Conducts one-on-one meetings with key field leaders. -Conduct weekly branch meetings to align schedules, production goals, safety, and quality priorities. -Maintain proactive communication with builders, site supers, and local inspectors. -Lead, coach, and motivate Field Supervisors, Quality Inspectors, Install Crews, and Warehouse staff. -Perform ride-along and job-site visits regularly to ensure standards and morale remain high. -Leads team meeting with Supervisors, QIs, and Warehouse staff. -Maintain daily visibility of field production; completions, delays, reworks, and manpower allocation. -Use Quality Inspection reports to coach installers and identify recurring issues. -Schedule Compliance (on-time completion %) -Oversee local warehouse inventory, ensuring organization, tool control, and material accountability. -The branch consistently achieves schedule compliance, labor efficiency, and quality goals while maintaining builder satisfaction and profitability. -Ensure builder expectations are managed and exceeded through timely updates and consistent delivery. -Visits job sites and warehouse to ensure readiness and quality. -Deliver performance feedback and coordinate with the Operations Coordinator for training or corrective actions. -Support job costing reviews and identify areas for operational improvement. -Coordinate with Procurement to ensure material accuracy and job staging. -Support recruiting and onboarding efforts. As well as handle any necessary disciplinary actions or offboarding’s in partnership with HR. -Review manpower and production forecasts to HQ. -Actively works to strengthen long-term builder relationships, expand project opportunities, and support builder retention and growth. -Ensure compliance with all company safety, installation, and quality standards. -Reviews rework trends and collaborate on corrective action plans. -Stay in constant communication with the local install teams and quality inspectors to ensure installations are done on time and to our standards. -Participates in leadership meetings with other Branch Managers and HQ. -Communicates with Operations Coordinator for manpower and scheduling adjustments. -Responds to builder needs and team issues promptly. -Resolve builder issues promptly with professionalism and ownership.
-Track branch-level KPIs including: -Builders trust Plumbing Solutions as a reliable, responsive partner. -Labor Efficiency (% of labor vs. budgeted hours) -Deep familiarity with local building codes and installation standards. -Extensive plumbing experience, Master Plumbing License preferred, but not required if skill level is sufficient in the industry. -Strong organizational and communication skills with data-driven decision-making. -5+ years of field leadership or management experience in residential plumbing or construction. -All branch jobs are completed on time, safely, and with zero to minimum rework. -Demonstrated integrity, ownership mindset, and team-first leadership style. -Basic understanding of budgeting, job costing, and performance metrics. -Proven ability to lead teams, manage production schedules, and maintain builder relationships. -Own branch-level production performance, labor utilization, and job completion timeliness. -Willingness to work alongside the team performing various warehouse, plumbing, management tasks when needed for the Branches success. -Work is completed to Plumbing Solutions Standard Installation Practices.
-Builder Satisfaction Scores -Rework Rate (% of jobs requiring correction)
-Plumbing Solutions LLC was founded with a commitment to delivering high-quality plumbing services. -The company has built a solid reputation for reliability and expertise in both residential and commercial sectors. -Typical projects include plumbing installations, maintenance, and emergency repair services for clients ranging from homeowners to large commercial buildings. -They are known for offering responsive customer service and quick problem resolution for urgent plumbing issues. -Their team is equipped to handle complex plumbing systems in various settings, ensuring safety and efficiency. -The company specializes in both new construction projects and retrofitting plumbing systems in older buildings. -Plumbing Solutions LLC prides itself on delivering transparent, honest estimates and on-time project completion.
Residential
Commercial
New Construction Residential Plumbing
Single Family Residential Plumbing
Apartments & Condominiums
City / Town Hall
Club House / Community Center
Design Build
Fitness Center
Hotel / Motel
Restaurant
Retail Store
School / College / University
Theater
Sewer and Septic Services
Drain Cleaning Services
Hydro Jetting Services
Camera Inspections
Water Filtration
Water Heater Services
Remodeling Services
Plumbing Installations
Plumbing Service Remodeling
Troubleshooting Leaks and Clogs