ASSISTANT COMMUNITY MANAGER - Verdant Cove

Overview

Supports community manager with leasing, marketing, finance, and resident services.

Key Responsibilities

• maintenance software
• rent collection
• vendor compliance
• budget preparation
• property inspection
• marketing campaign

Tasks

-Maintain knowledge and awareness of market conditions affecting leasing and operations -Inspect property grounds, office, community room(s) and all other amenities to ensure they are clean and maintained -Deliver rent deposits to bank and submit relevant documentation -Ensure all contractors/vendors have approval from Vendor Compliance prior to performing any work on the property, once approved monitor the activities being performed -Assist in the preparation of the annual operating budget, and works with the Community Manager to maintain budgetary guidelines -Work under multiple time constraints -Utilize maintenance software program to enter in and track service request, and regularly review maintenance reports -Maintain sound rent collection procedures, including following up with delinquent accounts -Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day-to-day operations of the property -Inspect apartments for move in condition and turn over status -Assist in monitoring landlord-tenant relations and mediate disputes when necessary -Assist with development and implementation of resident services programming -Create a positive, welcoming, supportive environment for residents, visitors, and community associates -Assist Community Manager in attracting, screening, and selecting prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria -Assist in overseeing the security deposit administration including inspecting units to determine residents balance or refund, prepare disposition letters, and process security deposit returns -Assist Community Manager in developing and executing marketing and advertising campaigns for apartment leasing -Maintain familiarity with all procedures and requirements for accounts payable

Requirements

• onesite
• high school
• property mgmt
• affordable housing
• communication
• customer service

What You Bring

-Work with a computer for a minimum of 7 hours daily either standing or sitting -Demonstrate strong written and oral communication skills -Ability to perform all functions of a Leasing Consultant -Able to step in as acting Community Manager if the need arises -Travel for the purpose of conducting property business. Must have a government issued state ID, or valid driver’s license if required by Management based on location/property or business needs -Computer literacy -High School Diploma or Equivalent -Must be able to access all areas of the propertys grounds and structures, including multilevel structures, with or without the aid of an elevator -Minimum of one year property management experience preferred -Excellent customer service skills -Proficiency in One Site preferred -Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred

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Benefits

-Work flexible schedule, including evenings and weekends

About Royal American Management, Inc

-Founded with a vision to provide top-tier property management, Royal American Management has grown to offer a wide range of services. -With decades of experience, they specialize in residential and commercial real estate management, overseeing properties across multiple states. -The company is known for its adaptive approach, tackling everything from large-scale apartment complexes to office spaces. -Throughout their history, Royal American has prided itself on maintaining high occupancy rates and fostering strong tenant relationships. -They bring a unique blend of experience and innovation, ensuring the properties they manage are always well-maintained and valued.

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