Customer Advocate - Q3C CO

Overview

Serve as main liaison for utility customers, coordinating projects from start to finish.

Key Responsibilities

• permit acquisition
• contract management
• drawing review
• cost estimating
• progress tracking
• stakeholder liaison

Tasks

-Obtain permits and easements for facilities in accordance with city ordinances, state, federal, and county agencies as required. -Execute contracts and agreements in compliance with administrative instructions and regulatory requirements. -Work with area engineers, designers, customers, and local division support to meet deadlines. -Build positive relationships with high-profile development customers across Denver Metro. -Liaison between multiple residential and/or commercial developers and all divisions of utility installation and the corresponding contractors. -Problem-solve customer issues and site-specific challenges as they come up. -Read and interpret multiple types of construction drawings (one-lines, mechanical, plumbing, etc.) to determine job scopes. -Provide cost-effective estimates to your customers using standardized documents. -Actively communicate with customers, vendors, and supervisors on all aspects of individual jobs. -Schedule and facilitate meetings with customers and contractors for design and construction. -Maintain a high level of organization and communication with the ability to report on the specifics for each job and track progress in various databases.

Requirements

• microsoft office
• gis
• sap
• bachelor degree
• driver’s license
• customer service

What You Bring

-Effectively manage a large workload with the ability to prioritize, multi-task, and coordinate several projects at various stages. -Must be comfortable and effective working in an environment with changing demands, delays, and responding to unexpected situations. -High school diploma or equivalent (preferred). -Proficient in Microsoft applications including Word, Excel, and Outlook. -Must possess and maintain an appropriate and valid Driver’s License for the state in which the primary work functions are performed. -Working knowledge of GIS or similar mapping software. -Strong customer service skills, ability to build relationships. -Excellent analytical skills with a high level of accuracy and attention to detail.Ability to prioritize and plan work in an organized and comprehensive manner. -Ability to maintain and protect confidential information. -Bachelor or Associate degree in construction or business management. -Excellent verbal and written communication skills required; ability to maintain a high level of professionalism when interacting with all customers (internal/external) -Experience working with underground utilities and SAP platforms.

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Benefits

-Legal Assistance Coverage -Medical, Dental and Vision insurance -Competitive compensation paid weekly -Company-paid Disability Insurance -$60,000 - $70,000/year, depending on experience -401(k) with Generous Company Match, vested day-one -Paid Time Off, Holiday Pay, Colorado Sick Leave, and Community Service Paid Time Off -Employee Stock Purchase Plan [ESPP] -Tuition Reimbursement -Company-paid Life Insurance -State of the art office spaces and warehouse. -Pet Coverage "For our Furry Friends"

About Primoris Services Corporation

-Founded with a mission to provide quality engineering and construction services across multiple industries. -Primoris has become a trusted name in building infrastructure and delivering energy solutions. -Specializes in sectors like energy, utilities, water resources, and industrial construction. -Focuses on large-scale projects such as pipeline construction, water treatment, and renewable energy systems. -Known for its expertise in both public and private sector work, including government contracts. -Noteworthy for its role in the construction of major energy infrastructure across North America. -Has a strong presence in the renewable energy space, with key projects in solar and wind energy. -Handles projects ranging from commercial and residential to heavy civil and marine construction. -Backed by a legacy of robust financial performance and consistent growth in a competitive industry.

Sector Specialisms

Security Clearance

-candidates are subject to drug testing as part of a drug‑free workplace policy.