Multisite Leasing Consultant - Heritage Ridge

Overview

Promote brand, lease apartments, manage tours, resident relations across multiple sites.

Key Responsibilities

• crm management
• lead management
• tour scheduling
• leasing docs
• community marketing
• move‑in files

Tasks

-Promotes the communities based on the prospective resident's needs. -Inspects the community ready product and tour path daily. -Promotes Equity Residential's brand. -Cross-sells, both within assigned communities and other sister communities to meet the needs of the prospective residents. -Monitors community trends to prepare for future occupancy needs. -Proactively manages leads and customer experience using the Customer Relationship Management Software (CRM) at all assigned communities. -Completes all required training in a timely manner. -Completes CRM tasks within the appropriate time frame. -Represents the Company in a professional manner at all times. -Under the direction of the Community, General, or Area Sales Manager, coordinates the schedule and times for dedicated in-person onsite presence at assigned properties based on business needs and occupancy/revenue goals, which can change on short notice. -Assist with postings and notifications to the residents when assigned. -Communicates effectively with the service and office team, as well as residents. -Accurately and efficiently prepares and assists with all leasing documents. -Proactively manages the Tour Schedules. -Assists residents regarding payment and account ledger inquiries. -Coordinate and support resident events as directed throughout the year, which may occur during evenings and weekends. -Supports the community's marketing efforts. -Provides leadership and mentorship to Leasing Consultants. -Verifies all scheduled move-in files are complete.

Requirements

• computer literacy
• smartphone
• high school
• college degree
• leasing experience
• sales

What You Bring

-Sales and Customer Service experience is preferred. -Understands and complies with federal, state and local fair housing laws and standards, as well as landlord/tenant laws and regulations. -Knowledge of federal and state apartment housing laws -Availability to work a flexible schedule, including weekends -Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems. -High School diploma or equivalent. -A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role. -Ability to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure. -Maintains market and community knowledge. -College degree or coursework -Experience in leasing or property management -Employs effective selling techniques to close the sale. -Maintains accurate and in-depth knowledge of all aspects of the community. -Computer literacy and effective communication skills. Must be able to effectively communicate both orally and in writing in English for all work-related purposes.

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Benefits

-Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation -Physical Wellbeing: Medical, dental, and vision care -Community Wellbeing: Paid Community Service Hours -Employees are eligible for overtime pay and performance incentives. -Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits

About Equity Residential

-Specializes in owning, managing, and developing residential communities with a focus on luxury apartments. - caters to a variety of tenant needs, from urban professionals to families, across top metropolitan markets. -places a strong emphasis on creating vibrant, sustainable living spaces that enhance the quality of life for residents. -has a track record of successful property acquisitions and developments in major U.S. cities. - known for revitalizing urban neighborhoods through strategic investments and offering state-of-the-art amenities. -focuses on long-term growth through strategic property development and management.

Sector Specialisms