Team Leader – Independent Domestic Violence Advisor Service

Overview

Lead IDVA team, support high‑risk domestic abuse survivors, manage caseload and service quality.

Key Responsibilities

• service quality
• data collection
• performance reporting
• case management
• staff supervision
• client management

Tasks

-Working closely with the IDVA Service Manager to ensure our service meets SafeLives’ Leading Lights quality standards. -Champion a survivor-led approach, ensuring their voices inform every stage of support. -Monitoring service quality and ensuring accurate data collection and timely submission of performance reports and casework records. -Supervising and supporting IDVA staff through case management, 1:1s, and performance monitoring. -Managing a small caseload of clients with complex and multiple needs.

Requirements

• domestic abuse
• safeguarding
• quality assurance
• idva
• crisis management
• uk residency

What You Bring

-A deep understanding of domestic abuse and its impact on victims and children. -You must reside in England or Wales for the duration of your employment. -Experience working within safeguarding procedures and handling sensitive information. -Proven experience in quality assurance and monitoring, with a keen eye for detail in data recording and reporting. -You must be eligible to work in the UK; Clarion cannot offer visa sponsorship. -A recognised qualification (or working towards one) such as IDVA, ISVA, or ISAC. -Strong crisis management and safety planning skills. -Applicants must be able to travel extensively across the region. -This post is subject to Enhanced Adult and Child Criminal Record Check Clearance.

People Also Searched For

Benefits

-Competitive salary and benefits package -A supportive and inclusive working environment -Opportunities for professional development

About Clarion Housing Group

-Today stands as the UK’s largest housing association, serving around 360,000 residents across more than 170 local authorities. -Its development arm, Latimer, delivers over 1,500 new homes a year, with two-thirds aimed at affordable tenures. -Surplus funds are channelled back into maintenance and community initiatives. -In 2023-24 alone, £418 million was invested in improving existing homes while its charitable arm supported thousands with employment and financial resilience programs. -The nearly 4,000-strong team partners with hundreds of employers annually to embed social value and regenerate neighbourhoods. -Unusual for a housing association, issues sustainability bonds and holds a top G1/V2 regulatory rating for financial health and governance.

Sector Specialisms

Visa Sponsorship

-clarion cannot offer visa sponsorship.

Security Clearance

-enhanced adult and child criminal record check required.