Workplace Experience Coordinator - New York City

Overview

Coordinate workplace services, events, and front‑desk support for building occupants.

Key Responsibilities

• work orders
• vendor coordination
• customer service
• front desk
• security procedures
• event management

Tasks

-Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding. -Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. -Coordinate with vendors who supply services or goods to the workplace. -Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager. -Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. -First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. -Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. -Arrange and confirm recreational, dining, and business activities on behalf of the requestor. -Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.

Requirements

• microsoft office
• webex
• slack
• canva
• high school
• 2 years

What You Bring

-Communication skills to exchange straightforward information. -Strong organizational skills with an inquisitive mindset. -Education: High School Diploma or GED required. A bachelor's degree in hospitality, Event Management, or a related field is a plus -Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Etc.) Also, a plus if proficient in other platforms such as Webex, slack, and Canva. -Organizational and Execution Skills: Strong organizational skills with a keen eye for detail, ability to prioritize tasks, manage time effectively and meet deadlines as needed and ability to follow instructions accurately and ask clarifying questions as needed -Experience: A minimum of 2 years of meeting and event planning, front desk, concierge services, customer service, or a related hospitality role -High School Diploma or GED with up to 2 years of job-related experience. -Eligibility: Applicants must be currently authorized to work in the United States without the need for visa sponsorship, now or in the future -Communication and Interpersonal Skills: Exceptional verbal and written communication skills, the ability to confidently interact with diverse individuals and build positive relationships, a warm and welcoming demeanor and genuine desire to assist others and strong active listening skills and the ability to empathize with others. -Collaboration and Adaptability: A collaborative team player who is comfortable working with internal teams and ability to adapt to changing priorities and handle multiple tasks simultaneously. -Ability to follow basic work routines and standards in the application of work. -Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

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About Cbre

-Specializes in property leasing, investment management, and advisory services across global markets. -Serves a diverse client base ranging from major corporations and institutions to small businesses and individual investors. -Handles a wide array of projects, including office buildings, mixed-use developments, retail centers, and industrial parks. -Known for its innovative use of technology and data to drive real estate decisions. -Operates across various sectors, with significant expertise in healthcare, retail, and logistics. -Involved in landmark deals, such as multi-billion dollar real estate transactions and major urban redevelopment projects.

Sector Specialisms

Visa Sponsorship

-no visa sponsorship; candidates must already be authorized to work in the us.