IT Operations Analyst

Overview

Support and design SCCM infrastructure, deploy OS/software, manage patches, ensure compliance.

Key Responsibilities

• incident response
• ticketing
• log analysis
• troubleshooting
• change management
• security policies

Tasks

-Participates in the day-to-day operational support and service delivery by monitoring and responding to incidents and changes through the internal ticketing system -Promotes and champions best practices, security policies and procedures -Documentation and change management, project planning and stakeholder communication -Log file analysis (Client logs, MP logs, etc.), status messages and alerts, troubleshooting failed deployments and updates

Requirements

• windows server
• active directory
• sccm
• powershell
• vmware
• power bi

What You Bring

-5+ years experience with administration of Windows Server operating systems, Group Policy & Active Directory administration -Patch Management: Software Update Groups (SUGs), Automatic Deployment Rules (ADRs), WSUS integration and troubleshooting -Reporting & Compliance: SSRS and Power BI integration, custom queries and reports, baseline configuration and compliance settings -Software Deployment & Packaging: MSI/EXE packaging, task sequences for OS deployment and upgrades, application supersedence and dependencies -Ability to multi-task in a fast-pace and ever-changing work environment -3+ years of experience with Virtualization: Administration of VMware vSphere, Hyper-V -Excellent levels of problem-solving, communication and interpersonal -PowerShell scripting for automation, Intune co-management and hybrid scenarios, Active Directory and Group Policy integration -Role-Based Access Control (RBAC), Endpoint Protection integration, BitLocker and Windows Defender policies -5+ years experience with SCCM administration: Creation of packages/applications, O/S Task Sequences, Baselines, PowerShell scripting, Reporting

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Benefits

-Extensive benefits with employer paid premiums starting day 1 -Paid vacation starting at 3 weeks PLUS 6 dedicated family, health and wellness days -Competitive wages -Hybrid or remote work opportunities for select roles* -$3000 annual allowance for continuing education -6% employer RRSP matching -International training & development work opportunities for selected roles*

About Liebherr Group

-Projects range from massive infrastructure sites and wind‑farm foundations (via crawler dozers) to aerospace systems and domestic refrigerators. -Specialisms include earthmoving/mining equipment, mobile/crane technology, concrete systems, maritime/port cranes, aerospace components, industrial automation, refrigeration. -Its portfolio includes record‑breaking machines like the LR 13000 crawler crane and hydrogen‑powered wheel loaders—a first at Bauma 2025. -Unusual fact: still entirely family‑owned, it's led across three generations and once operated the world’s second‑largest mining truck, the T 282 B.

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