Field Service Engineer

Overview

Diagnose, repair, and service Caterpillar engines & generators on site.

Key Responsibilities

• engine repair
• parts requisition
• arrival estimate
• site registration
• problem diagnosis
• quote preparation

Tasks

-Undertake repair and service work on a variety of Caterpillar engines and generators. -Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. -Provide an estimate of arrival time at customer’s site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation. -Contact customer’s site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. -Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer.

Requirements

• diesel engines
• nvq level 3
• cat training
• ldv licence
• field diagnostics
• caterpillar engines

What You Bring

-Experience of a variety of gas and diesel engines, generators both LV and HV. -Industry leading CAT product training -Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or equivalent experience. -Experience with assembly and disassembly of diesel engines and components -LDV driving licence. -Caterpillar large engine e.g. 3400, 3500, 3600 series engines, MWM, MAK series knowledge. -Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or equivalent experience. -Knowledge in the use of field-based diagnosis tools and equipment essential.

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Benefits

-Laptop and phone, van -25 days holiday (purchase up to 5 extra days holiday) -Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) -Annual Tool Allowance -Employee reward platform (retails discounts and other employee rewards) -Refer a friend bonus -Life insurance -Salary £39,720 - £45,118 -Access to company share scheme -Annual Bonus -Up to 7% pension (matched by company)

About Finning

-has a rich history rooted in providing essential equipment and services to industries like construction, mining, and energy. -operates in key global markets including Canada, South America, and the UK. -specializes in providing solutions for heavy industries, delivering construction, mining, and energy services across vast sectors. -plays a crucial role in powering large-scale infrastructure projects and driving resource development. -offers parts, maintenance, and innovative technological solutions to clients worldwide. -has supported some of the largest and most ambitious projects globally. -has made significant strides in advancing digital technologies and remote monitoring solutions to enhance equipment performance and customer satisfaction.

Sector Specialisms