HVAC Technical Support Advisor - Commercial
Master
Leading provider of integrated infrastructure solutions in Canada.
Provide technical after-sales service, troubleshooting and training for commercial HVAC-R customers.
12 days ago ago
Intermediate (4-7 years), Junior (1-3 years), Expert & Leadership (13+ years)
Full Time
Vaughan, Ontario, Canada
Field
Company Size
800 Employees
Service Specialisms
Construction services
Project Management
Engineering
Architecture
Property Development
Design
Technical Services
Turnkey
Sector Specialisms
Residential
Commercial
Industrial
Energy
Geothermal
Air Conditioning
Heating
Ventilation
Role
Description
claims management
client interaction
technical support
technical training
hvac troubleshooting
supplier coordination
- Manage labor and material claims to Master from customers.
- Represent The Master Group at all times while interacting with internal and external customers and building owners.
- Work with the supplier and customers to find solutions to technical issues on job sites.
- Act as technical resource to The Master Group office staff.
- Prepare and provide technical training and fulfill the objectives given by the sales director.
- Assist customers in trouble shooting of HVAC-R equipment. Assistance may be conducted through visits to the customer job site and by phone.
Requirements
g1/g2
troubleshooting
mechanical plans
electrical diagrams
hvac diploma
ms office
- G1/G2 and 313A/313D
- Valid driver’s license and ability to travel if needed.
- Proficient in trouble shooting mechanical equipment controls.
- Comfortable reading building mechanical plans.
- Proficient in interpreting electrical wiring diagrams.
- Ability to communicate in English.
- Excellent communication and organizational skills
- College diploma from technical school in HVAC-R related field and/ or related experience
- Ability to work under pressure
- Knowledge of MS Office software.
- Proficient at writing reports and ability to present technical information to internal and external stakeholders.
Benefits
- Access to telemedicine from the beginning of your employment.
- Contribution to a collective registered retirement savings plan upon starting your role.
- Flexible remote work policy
- Medical and dental coverage from day one, along with short and long-term disability protection
- Early vacation program.
- An employee assistance program including psychological, financial, and legal support.
- Reimbursement of professional association membership fees.
- Wellness spending account
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
People also searched
Company
Overview
- Founded with a vision to drive innovation in construction and infrastructure.
- Master has built a strong reputation in delivering high-quality and complex projects.
- With decades of experience, the company specializes in both public and private sector projects.
- Key sectors include industrial, commercial, residential, and infrastructure developments.
- The company’s portfolio includes iconic buildings, transportation networks, and large-scale industrial facilities.
- Master’s approach blends engineering expertise, technology, and a collaborative project delivery model.
- Their adaptability and commitment to excellence allow them to handle projects of varying scale and complexity.
- The company’s expertise extends to both urban and rural projects, with a strong presence in major Canadian cities.
- Master continues to expand its capabilities, working on sustainable solutions for future infrastructure.
Culture + Values
- Safety is the top priority in every action.
- Results are achieved by focusing on what truly matters.
- Strong relationships are built on trust, respect, and integrity.
- Innovation is embraced to surpass client expectations.
- Collaboration and teamwork are at the heart of success.
- Ownership and accountability are demonstrated consistently.
Environment + Sustainability
Net Zero 2050
Carbon Emission Goal
Aims to achieve net zero carbon emissions by the year 2050.
- Committed to sustainability by integrating environmentally responsible practices into all operations.
- Works to reduce energy consumption and improve energy efficiency in all facilities.
- Prioritizes sustainable sourcing and environmentally friendly products.
- Strategies include reducing waste, improving resource efficiency, and minimizing environmental impact across the supply chain.
Inclusion & Diversity
- Master promotes an inclusive culture where all employees feel respected and valued.
- The company actively works towards improving gender balance in its workforce.
- Gender-related statistics are not publicly available at this time.
Loading...