Front Desk Assistant

Overview

Receptionist/admin supporting clients, phone, scheduling, and office tasks for an accounting firm.

Key Responsibilities

• phone management
• customer service
• scheduling
• data entry
• mail handling
• tax processing

Tasks

-PHONE MANAGEMENT: Answer and direct incoming calls. Take messages and ensure timely follow-up -CUSTOMER SERVICE: Greet visitors, clients, and guests in a friendly, professional manner. Direct them to the appropriate person -SCHEDULING: Assist with scheduling appointments, meetings, & conference room booking -ADMINISTRATIVE SUPPORT: Perform clerical duties such as filing (paper and electronic files), photocopying, and scanning documents. Maintain office supplies and order when necessary -DATA ENTRY: Update and maintain records in office management systems, including updates on client information -SUPPORT: Provide support to the tax team, or special projects -MAIL HANDLING: Receive, sort, and distribute incoming and outgoing mail and packages. -Process, assembly and packaging tax returns

Requirements

• high school
• ms office
• english
• front desk
• office management
• problem solving

What You Bring

-Ability to work independently as well as in a team environment -Ability to sit for long periods of time -Ability to maintain confidentiality and handle sensitive information is a requirement -A high school diploma, or equivalent (GED) is needed -Must be able to work full-time, Monday - Friday, 8 a.m. - 5 p.m. -Must be physically able to operate a variety of machines and equipment including a computer, printer, telephone, etc. -Previous front desk and administration position experience is preferred -Knowledge of office management. -Experience in a professional office is preferred. -Excellent people skills -Familiarity with standard office machines (e.g., fax, printer etc.) -Proficient in English (oral and written) -Strong communication skills, both verbal and written -Must be able to lift to 25 pounds -Must be available to work during normal business hours, with minimal overtime as needed during heavy tax season -Tasks may require extended periods of time at a keyboard or workstation -Excellent knowledge of MS Office (especially Outlook, Excel and Word) is necessary -Good organizational and multi-tasking abilities. Strong problem-solving skills

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Benefits

-Minimum overtime -Competitive pay that includes bonus opportunities -Fast-paced office environment -A one-hour lunch break is given and expected to be taken -401(k) Retirement Plan available after sixty-days employment and age requirement is met -Insurance options that include Health, Vision, and Dental - company paid! -Modified work schedule from May to July and from October 16 to December 31 depending on workload needs -Generous PTO plan for paid time off -Maternity & Paternity Leave plan -Nine holidays each year

About Superior Contracting & Maintenance

-Founded with a passion for excellence, Superior Contracting & Maintenance has grown to become a trusted name in the construction and maintenance industry. -With a diverse range of expertise, the company offers services that span from facility maintenance to large-scale construction projects. -Known for their agility and precision, they are the go-to partner for energy, utilities, commercial, and industrial sectors. -The company thrives on providing tailored solutions that meet the unique demands of their clients, regardless of project scale. -Projects often include high-end facility management, complex infrastructure work, and specialized maintenance contracts for diverse industries. -Notable for taking on challenging assignments, they have completed a variety of projects, from energy-efficient retrofits to expansive commercial builds. -The company has consistently delivered value by combining industry knowledge with innovative approaches to project execution.

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