Administrative Assistant Assoc-Sr.

Overview

Provides routine administrative support and office tasks for an assigned unit.

Key Responsibilities

• customer service
• document processing
• report compilation
• data entry
• mail handling
• office equipment

Tasks

-Customer focus: answers customer questions but knows when appropriate to refer questions or issues to others, actively learns the function of the department and each employee responsibility to assist customers more effectively, exhibits concern and sensitivity to others. -Major responsibilities: under immediate supervision, perform basic, routine administrative duties, following well defined, standard procedures, assist with document processing, assist in compiling special reports and request information from other areas, assist in filing and retrieval of information in both hard copy and electronic formats, answer telephone, take messages, communicate via electronic mail as necessary, receive and distribute incoming and outgoing mail, use keyboard (computer/typewriter) to enter data, perform calculations and/or retrieve information, operate a wide variety of electronic and mechanical office equipment.

Requirements

• high school
• ged
• communication
• interpersonal
• problem solving
• initiative

What You Bring

-High school or GED -Communication and interpersonal skills: listens to and understands written and verbal instruction, communicates effectively with co-workers and other employees and/or customers outside work area, answers phone calls clearly and with a friendly, helpful tone, records messages accurately with appropriate information, works effectively and productively with others, actively helps others with assignments as necessary to maintain department productivity. -Problem solving and initiative: applies basic education and training in job responsibilities and assignments; asks questions when unsure of how to handle an assignment and demonstrates ability and initiative to handle assignments beyond the basic, routine level.

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About American Electric Power

-Powers millions across the United States with a vast electric transmission and distribution network. -Has been a leader in the transformation of the energy sector for over a century. -Focuses on reliable power generation, cutting-edge energy solutions, and a growing commitment to renewables. -Operates one of the largest electricity transmission networks in the U.S., delivering energy to homes, businesses, and industries. -Has a legacy of pioneering innovative technologies and projects to improve grid reliability and energy efficiency. -Is expanding its footprint in the renewable energy sector, including solar and wind power projects that are helping shape the future of energy. -Undertakes large-scale projects such as major power plant construction, infrastructure upgrades, and renewable energy installations, supporting both industrial and residential clients. -Is dedicated to sustainable energy and modernizing grid infrastructure, making it an influential player in the energy transition.

Sector Specialisms