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Program Aide, Diana Jones SC (Bilingual English/Spanish) (50327)

Riseboro Community Partnership

The Role

Overview

Assist seniors with admin tasks, activities, and bilingual support at RiseBoro.

Key Responsibilities

  • data entry
  • barcode scanning
  • class facilitation
  • reception management
  • phone handling
  • package receiving

Tasks

-Greet all members and visitors and notify appropriate staff of visitors as needed -Enter participant data into the funding source database -Responsible for scanning client barcodes for tracking attendance, congregate meals, and other activities as needed -Lead low-level participatory classes as needed, i.e. Book Club, Short Story, Alert, and Alive, etc. -Maintain an organized, professional, and welcoming reception area -Assist in setting up classes and or activities as needed -Assist in collecting daily meal contributions from members and guests -Answer incoming phone calls and direct calls to appropriate personnel -Maintain a record of sign-in sheets for members and visitors -Receive and sort packages and other correspondence

Requirements

  • high school
  • microsoft office
  • bilingual
  • customer service
  • teamwork
  • compassion

What You Bring

-Ability to work collaboratively as a team -A creative self-starter with the ability to work independently and collaboratively in a team -Demonstrated commitment to supporting communities that have experienced systemic oppression and bias (i.e. people of color, LGBTQ+ people, immigrants, justice-involved persons, etc.) -High School Diploma or equivalent -Ability to be reliable and flexible -1 year of community senior center or customer service-related experience required -Possess a genuine concern for helping with the physical, mental, and emotional needs of older persons -Ability to provide quality care with compassion, patience, and empathy -Proficient with Microsoft Office Suite required, with the ability to learn database maintenance -Excellent organizational skills with attention to detail -Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities -Bilingual English/Spanish required -Excellent interpersonal and communication skills

The Company

About Riseboro Community Partnership

-Founded with a mission to revitalize neighborhoods and provide affordable housing opportunities. -Focus on creating sustainable communities through development, advocacy, and support services. -Specializes in the construction, preservation, and management of affordable housing properties. -Works closely with local residents, helping them access career development, financial literacy, and educational resources. -Supports economic growth by creating jobs and offering workforce training programs. -Leverages community-based partnerships to improve local infrastructure and ensure long-term impact. -Has developed numerous residential buildings and affordable housing projects across multiple neighborhoods. -Invests in the arts, culture, and wellness, promoting a holistic approach to community improvement. -A key player in tackling urban displacement and supporting underserved populations in New York.

Sector Specialisms

Affordable Housing

Energy Efficiency

Community Services

Property Management

Sustainability

Supportive Services

Housing Development

Senior Services

Commercial and Mixed-use Buildings

Tenant Advocacy