Order Fulfillment Specialist

Overview

Enter and manage fire suppression parts orders, ensuring customer communication and order accuracy.

Key Responsibilities

• team collaboration
• order management
• order confirmation
• salesforce cases

Tasks

-Encouraging and collaborative team environment. -Manage incomplete/credit hold orders to confirm release. -Send order confirmation to the customer. -Manage cases in Salesforce.com.

Requirements

• microsoft office
• salesforce
• sap
• problem solving
• task management
• bilingual

What You Bring

-Able to manage tasks effectively -Problem solving -Bilingual a plus -Agile – work in fast paced environment with quickly changing priorities -Attention to Detail -Microsoft Office Suite experience -CRM experience with Salesforce.com, ERP: SAP -Active Listening skills

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Benefits

-JCI Employee discount programs (The Loop by Perk Spot). -Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources. -Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one. -Competitive Pay -Paid vacation, holidays, and sick time.

About Johnson Controls

-Pioneered the electric thermostat, launching the building controls industry. -Evolved into a global leader in smart building systems through over a century of innovation. -Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform. -Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services. -Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.

Sector Specialisms