Regional Operations Manager - Pumping

Overview

Manages regional wastewater operations, safety, and customer service.

Key Responsibilities

• safety management
• customer service
• team leadership
• wastewater ops
• performance monitoring
• regulatory compliance

Tasks

As our Regional Operations Manager you willl be accountable for a geographical area working to ensure safety and improving customer service across the Yorkshire region. The role will lead a large team to ensure that our wastewater network is operating to drive zero customer and environmental impacting failures through effective management and monitoring of resources. This includes contractors and processes against performance indicators within agreed internal SLA’s, regulatory and budget targets.

Requirements

• leadership
• nebosh
• driving licence
• sewer networks
• management degree
• operations management

What You Bring

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. If you’ve got experience in operations management and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. -The successful applicant will have a strong customer focus, be a dynamic, passionate, and experienced people leader with proven success in leading large operational teams, who is able to demonstrate a track record of achieving against challenging targets. -You will have experience of Health and Safety Management processes and procedures. It is a requirement of the role that you will be Health and Safety trained, preferably NEBOSH but minimum IOSH qualified. -Yorkshire Water is a 24/7 Operation; therefore, flexibility is a requirement of this role. Once fully trained, you will be required to participate in an out of hours management stand-by rota. -Travel is required as part of this role; therefore, a full valid driving licence (with no more than 6 points) is a requirement of this role. -Ideally you will have a good understanding of sewer networks, common failure modes and solutions, knowledge of incident management, regulatory measures, particularly Pollutions, Internal Flooding, External Flooding, Stability and Reliability, CMEX and associated response times. -It is a requirement of the role to have a Management qualification / Degree in relevant technical discipline or have extensive experience in the utility/water industry - and will be highly competent in leading large operational teams.

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Benefits

All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy! -Attractive pension scheme (up to 10% company contribution) -A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. -Life assurance cover of 4 times pensionable salary -Private health care (Self and partner, if applicable) -A company car lease/allowance scheme (£4,980 cash allowance) -Retail savings scheme -Annual incentive related bonus (up to 15% of annual salary) -25 days annual leave plus bank holidays – plus an extra wellness day! -We are offering a competitive salary (3a) from £70,000 to £77,000 depending on experience. -Online GP service, cycle to work scheme, gym membership discounts and many more!

About yorkshire water

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Sector Specialisms

Security Clearance

-basic disclosure check via a third‑party company -potential counter terrorist check or security check clearance -medical questionnaire and further medicals as required