Analyst

Overview

Provide application support and incident management for the transportation team.

Key Responsibilities

• remote coaching
• incident management
• config management
• system maintenance
• vendor liaison
• improvement projects

Tasks

-Delivering remote solutions and coaching to the user base, helping in delivering the outputs from the Business Systems Team strategy. -Managing user incidents & requests in a timely manner, ensuring swift resolution or further expert engagement -Validating and actioning requests for alterations to the system configuration, supporting system upgrade projects and regression testing, liaising with the business regarding any issues, findings or updates they may need to be made aware of -Working with 3rd party providers regarding system issues, performing system housekeeping routines & checks -Collaborating with the Business Systems Team delivering improvement projects, introducing new or enhanced software, configurations, or functionality aimed at reducing query volumes and increasing user efficiency

Requirements

• prioritisation
• adaptability
• analytical
• problem solving
• microsoft office
• interpersonal

What You Bring

-Hold the ability to prioritise and execute tasks in a high-pressure environment, working to work to tight deadlines, a logical mind-set with the skill to adapt quickly -Can demonstrate strong analytical and problem solving skills, are technically competent with good Microsoft Office skills -Have good interpersonal skills with ability to build effective working relationships with all levels

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About Kier Group

-Kier undertakes a wide range of projects—from hospitals and schools to roads, rail links, and prisons. -Their 360° model spans develop, design‑build, maintain and operate services across sectors like aviation, water, energy and nuclear. -They’ve delivered landmark schemes such as the Luton DART airport‑rail link and the UK’s first all‑electric prison. -Property division focuses on urban regeneration, mixed‑use residential and commercial developments. -Headquartered in Manchester (Salford Quays) with enduring influence across the UK infrastructure landscape.

Sector Specialisms

Visa Sponsorship

-no certificate of sponsorship will be offered.