Mailroom Supervisor

Overview

Supervises mailroom operations, staff, and logistics for inbound/outbound mail.

Key Responsibilities

• mail tracking
• courier management
• log maintenance
• mail processing
• work orders
• team supervision

Tasks

-Research and follow-up with customers regarding tracking mail and packages -Screen unclassified mail and determine appropriate distribution -Handle special request mail responsibilities including UPS, Federal Express, and courier services -Maintain logs for incoming mail from vendors, mail delivery to customers, and all packages -Process and handle all incoming and outgoing mail, ensuring proper routing and labeling -Supervise Mailroom Clerks and Drivers, providing clear expectations, accountability, and performance feedback -Manage facilities requests in the account work order system and schedule teamwork for moves, dock activity, and event setup/teardown

Requirements

• ups
• excel
• associate degree
• leadership
• time management
• 2 years

What You Bring

-Experience with bulk mail processing and special mailing requirements -Experience with UPS, Federal Express, and courier services -Customer service experience in corporate or business environment -Knowledge of mailroom equipment operation and maintenance -Demonstrated reception and mailroom supervisory or leadership experience -Will be required to stand for long periods of time -Proficiency in Microsoft Excel and Word -Knowledge of current postal codes, procedures, and regulations -Associate’s degree -Must be able to adequately perform required job functions including lifting, bending, and moving to perform job tasks safely -Must perform physical tasks such as lifting up to fifty (50) pounds -Previous experience in facility management or work order systems -Experience mentoring, developing, and training team members -Must be able to operate required mailroom machinery in a safe and approved manner -High school diploma required -At least two years of experience in related skills applicable to corporate mailroom operations -Strong organizational and time management skills

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About Jll

-Founded over 200 years ago, JLL has become a global leader in real estate services and investment management. -With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets. -JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios. -The company is known for its innovative solutions in real estate technology and sustainability. -Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory. -JLL has pioneered the integration of data-driven insights into real estate decision-making. -The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure. -Notable for its long-standing history, JLL continues to shape the global real estate landscape.

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