Field Technician - Grand Rapids Area

Overview

Measure and install residential windows/doors, handle service calls and customer interactions.

Key Responsibilities

• site measuring
• change orders
• parts inventory
• service assessments
• order specification
• pricing support

Tasks

-Anticipate roadblocks that could impact customer expectations, job costs and/or code performance; recommend solutions -Review installation project/process with customers -Visit residential customer sites to measure each window, door, sliding glass door opening as needed -Execute change order specifications -Maintain service parts inventory and equipment -Complete service assessments; identify needed services, materials, and labor to relevant stakeholders -Fulfill service appointment specifications -Maintaining a driving record that meets company’s insurance standards -Ensure order meets required installation specifications; ensure comprehensive purchase order, including material and labor requirements -Support pricing process by providing accurate measurements and assessments for labor/materials

Requirements

• epa certification
• measuring
• installation
• ladder
• us authorization
• 3-4 years

What You Bring

The field technician goes out to do all service and will help with installations. They must be comfortable with heights and have previous installation experience working with installing windows on non-new construction homes. They must be able to drive the work vehicle and know how to work with difficult customers. Closing EEO/Diversity Statement Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results. At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law. We’re seeking a Field Technician who will play a critical role in growing and developing our operational and install processes As we continue to grow and expand into new markets in 2026, we’re looking for passionate, driven team members who thrive in a high-growth environment. Join a company where your expertise is valued, your contributions matter, and your work makes a lasting impact – on customers and the future of home improvement. At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship. -Working on Vinyl/Aluminum/Impact -Must know how to measure windows -Longevity with previous companies -Ability to use an extension ladder in a safe manner to measure windows and perform services -Ability to learn and stay proficient with all Window Nation products, install techniques, and service techniques. -Knowledge of local permit/license/historical/HOA requirements -Must be able to pass EPA certification and follow EPA Regulations -3-4 years of Measuring experience -Maintain proficiency to do all tasks of the position. -Maintain a substantive knowledge of product, install techniques, and construction basics

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Benefits

Window Nation provides competitive compensation and benefits. The compensation range offered for this position will be based on relevant skills, experience, qualifications, and location, and will be disclosed during the interview process. -Paid time off -A supportive team culture where your contributions matter and craftsmanship is celebrated -Training to help you succeed from Day One -Full benefits package including medical, dental, vision, life, and 401(k) retirement options -Growth opportunities within a rapidly expanding company -Competitive pay starting at $33.00 per hour and performance-based bonus opportunities

About Window Nation

-Catering to both residential and commercial properties with high-quality, energy-efficient windows and doors. -Specializing in custom window and door installations that focus on enhancing homes with energy-saving solutions. -Offering exceptional customer service, installation, and product warranties. -Providing a wide range of product options, from vinyl windows to sliding glass doors, to meet various aesthetic and functional needs. -Notable for offering a seamless customer experience from the first consultation to installation and beyond. -Continuously expanding its market reach by acquiring other window companies.

Sector Specialisms

Visa Sponsorship

-no sponsorship for employment visas now or in the future; candidates must be authorized to work permanently in the u.s.