Manager Inside Sales

Overview

Lead inside sales team, set strategy, drive revenue, and ensure customer satisfaction.

Key Responsibilities

• pricing resolution
• sales training
• process optimization
• crm accuracy
• performance analytics
• team oversight

Tasks

-Resolve complex pricing and contract issues to support sales efforts. -Training & Development: Facilitate ongoing training programs for Supervisors and Account Executives to enhance their ability to coach Account Executives on consultative selling and relationship management. -Sit while answering phones or reply to emails -Collaborate with marketing and advertising teams to promote USS products and services. -Conduct regular call monitoring, performance audits, and coaching sessions. -Sales Leadership Team Oversight: Provide guidance to Sales Supervisors on account growth strategies, pipeline development, and customer engagement best practices. -Use hands and fingers to handle, control or feel objects tools or controls -Repeat the same movements when entering data -Process Optimization: Monitor team workflows and implement strategies to improve efficiency in managing pipelines, account retention, and lead conversion. -Capture, grow, and retain books of business. -Hire, train, and develop Inside Sales Account Executives to ensure continuous improvement. -Develop and implement targeted sales strategies to drive revenue growth. -Set individual sales quotas, track performance, and implement corrective actions when necessary. -Partner with other departments to address internal operational challenges and asset coordination. -Monitor and analyze sales performance data to identify trends and opportunities. -Provide competitive market assessments, sales training, and pricing support. -Ensure accuracy and consistency of all sales data within CRM and sales management systems. -Customer Focus: Act as an escalation point for customer concerns while ensuring the team delivers exceptional service to retain and expand existing accounts. -Oversee and approve payroll system entries for the team. -Oversee inbound and outbound sales activities to maximize efficiency and customer satisfaction.

Requirements

• leadership
• sales strategy
• problem solving
• analytical
• microsoft office
• salesforce

What You Bring

-Exceptional leadership, coaching, and communication abilities to develop high-performing teams and secure long-term contracts. -Speak clearly so listeners can understand -Proven ability to build and maintain strong customer relationships, drive business growth, and collaborate cross -functionally. -Expertise in value-based selling, sales strategy execution, and differentiating USS offerings. -High adaptability, problem-solving skills, and a results-oriented mindset to navigate dynamic sales environments and exceed targets. -Strong analytical skills to interpret sales data and adjust strategies accordingly. -Hear sounds and recognize the difference between them -Understand the speech of another person -Advanced proficiency in Microsoft Office and CRM platforms, with Salesforce experience preferred.

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Benefits

-Employer-Paid Short-Term Disability -Voluntary Dependent Life -Holiday & Paid Time Off (pro-rated for Part-Time employees) -Dependent Care Flexible Spending Account -Employee Discounts -401(k) with employer match -Voluntary Employee Life & Accidental Death and Dismemberment -Employer-Paid Employee Basic Life & Accidental Death and Dismemberment -Voluntary Spousal Life -Healthcare Flexible Spending Account -Hospital Indemnity, Accident and Critical Illness -Commuter/Transit Account -Health Savings Account -Employer-Paid Employee Assistance Program (EAP)

About United Site Services

-Founded to provide high-quality portable sanitation services across various industries. -Expanded its services to include temporary fencing and other site services, catering to diverse project needs. -Key players in sectors such as construction, industrial, residential, and government infrastructure. -Known for its large-scale projects, including large construction sites, special events, and emergency response efforts. -A trusted partner for businesses needing reliable sanitation and fencing solutions for projects of any size. -Focused on operational efficiency, offering tailored solutions to meet specific client needs in challenging environments.

Sector Specialisms