Manager, Product Design

Overview

Lead global product design team to shape strategy, execution, and innovation.

Key Responsibilities

• design system
• ai tools
• user research
• workflow delivery
• roadmap execution
• team leadership

Tasks

-Assess current design team capabilities across US and India while also evaluating key user journeys within your domain to identify design debt and areas requiring immediate attention -Ensure your design team operates independently at a high level, delivering research-backed solutions that meet enterprise customer workflow requirements without requiring constant oversight -Lead the team to successfully launch major enterprise features that demonstrate measurable customer impact and business value, with documented improvements in user workflow efficiency -Deliver seamless end-to-end customer workflows that align with our design system and product goals -Establish strong collaboration between US and India-based team members -Gain deep understanding of the features, functionality, and high-level user journeys within your assigned product domain, including current design patterns, workflow complexities, and user pain points -Combines qualitative and quantitative research to guide decision-making -Achieve high levels of team satisfaction and retention while developing team members' leadership capabilities, providing career development opportunities for high performers, and maintaining a strong pipeline of design candidates -Drive adoption of emerging design tools, including AI, to improve speed, quality, and innovation -Drive breakthrough innovation initiatives that transform both internal design processes and deliver cutting-edge product capabilities for enterprise customers, establishing Sitetracker as a design innovation leader in the critical infrastructure industry -Develop a warm network of bar raising design candidates for your pipeline while filling any open positions on your team using established hiring processes -Tackled highly ambiguous problems with user-centered discovery -Shape and execute the 12-18 month strategic roadmap for your domain -Establish processes and accountability measures to ensure your team consistently adheres to the design system, achieving high adoption rates and maintaining consistency across your domain -Be executing the design roadmap for your domain, delivering key milestones that demonstrate measurable progress toward strategic objectives and improved user experiences -Begin contributing to the design work of your team members as a player-coach, providing hands-on design guidance while establishing regular collaboration cadences for design reviews to ensure consistency and quality across your domain -Position your team as a center of excellence and strategic business partner, with design influencing product roadmap decisions for new and existing feature and system enhancements -Build a resilient, scalable team by onboarding top talent and mentoring high performers -Conducted onsite or hard-to-access user research and worked creatively with proxies when needed -Champions new ideas and shows strategic thinking beyond the immediate role -Builds innovative solutions and keeps up with design trends through LinkedIn, AI tools, and personal research

Requirements

• salesforce
• ai
• design strategy
• direct management
• global teams
• b2b

What You Bring

-Clear, well-articulated design process grounded in B2B product development -Understands the balance between speed and depth in research -Deep experience defining and executing team-wide design strategies -Has led a transformation in design strategy or team capability -Act with Agency: Proven ability to operate in scrappy, resource-constrained environments -Understand Sitetracker's business model, including revenue drivers, customer segments, competitive positioning within the critical infrastructure market, and how your product domain contributes to overall business objectives -Prior experience with Salesforce or designing for similar enterprise platforms -Balances strategic vision with delivery; embraces the "player-coach" mindset -Has a "builder" or founder mindset and uses AI heavily in daily workflows -Direct management experience, with a passion for growing individuals and teams -Experience managing global teams, especially in India

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About Sitetracker

-Managing large-scale infrastructure deployments -Built on Salesforce, centralizing planning, field work, financials, asset tracking, and analytics in one cloud-based system -Powers mission-critical projects like broadband fiber rollouts and EV-charger networks -Specializes in digital infrastructure, energy transition, utilities, construction & engineering, real estate, and media deployments -Innovations include GIS integration, production-tracking for invoicing speed, and automated analytics dashboards -Orchestrates millions of sites and assets globally

Sector Specialisms