Assistant Property Manager

Description

• Follow established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to property operations, and reporting violations or infractions to appropriate individual(s).
• Work closely with senior management to recommend rental or amenity concessions based on current market conditions or limitations imposed by units larger/smaller, odd shaped than similar product type within peer group.
• Coordinate community events to promote resident satisfaction (holiday parties, pool BBQ’s, Sunday football watch parties, and community and prospect focused events).
• Coordinate with maintenance team to ensure timely completion of make-ready units to the highest standards of expectations.
• Promote client satisfaction and retention through staff leadership, social media review, communication, and innovative ideas.
• Maintain all accounts receivable at the property. This includes scanning rent checks and processing online payments. Draft and distribute late letters on the 6th of each month (when applicable). Process and submit eviction paperwork to attorneys (when applicable). Coordinate and submit uncollected balances to our 3rd party collection company. Manage write-off process with Property Manager and accounting team.
• Coordinate services from vendors, software consultants, and other contractors.
• Work closely with the Property Manager to track and push the marketing plan traffic goals to ensure adequate traffic and closing ratios for both new and existing leases.
• Provide information and coordinate with affordable housing entities, government officials and lenders as needed.
• Assist with the supervision of on-site staff including leasing consultants, maintenance team and vendors (when applicable).
• Responsible for knowing and understanding the market of the property(s)’ similar peer group. Keep informed about new development or redevelopments within the market and can discuss how these will impact the property. Build relationships with local business organizations in an effort to add to our RPM preferred employer program.
• Manage the renewal process which includes drafting and distributing renewal offers, finalizing leasing terms with residents, assisting in lease administration and management the renewal workbook.
• Complete resident (SODA) Statement of Deposit Accounting process through our management system, pursuant to state laws.
• Ensure that the appearance and physical aspects of the residential properties meet the owner’s established standards.
• Assist with the preparation and review monthly financial status reports for management and ownership.
• Audit lease files to ensure accuracy. This includes new lease setup and lease charges.

Requirements

• Microsoft Office Experience.
• Two years of supervisory experience preferred
• High School / GED education required.
• Two years of Leasing experience working in a luxury multifamily apartment community.
• Bilingual a plus.
• Yardi experience a plus.
• Ability to work within a team.
• Must be familiar with Fair Housing, ADA, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.
• Must have strong organizational abilities, customer service skills, and an attention to detail.

Benefits

• Paid vacation time
• Paid holiday time
• Vision coverage
• Dental coverage
• Competitive salary
• Medical coverage
• Life insurance
• Paid sick time
• Free access to fitness centers

Training + Development

Interview process

Visa Sponsorship

Security clearance