Community Manager - Chelsea Heights
Greystar
19d ago
$33 - $37
Experienced (8-12 years), Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years)
Full Time
Tacoma, WA
Onsite
Company Size
23,000 Employees
Service Specialisms
Property Management
Real Estate Development
Investment Management
Construction Services
Property Leasing
Asset Management
Facility Management
Tenant Services
Sector Specialisms
Active Adult
Life Science
Logistics
Single Family Rental
Student
Modular
Role
What you would be doing
staff supervision
lease enforcement
invoice approval
budget management
operations management
data analysis
- Community Manager Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices.
- Oversee the lease enforcement process by approving prospective resident applications, discounts, and renewals
- Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
- Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund.
- Manage daily operations of the property to achieve established budgeted financial and operational goals
- Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease.
- Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
- Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.
- Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns.
- Assist in managing the client/owner relationship by providing updates and reporting on the property’s performance and responding to owner requests as needed
- Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Ensures the property’s maintenance team members comply with the Company’s standards with respect to responding and completing resident service requests.
- Supervises property staff to ensure goals are met; this includes hiring, training, and performance management
- Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property’s performance, and responding to owner requests as needed.
- Control expenditures by staying within constraints of the approved budget including maintenance repairs
- Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the property’s occupancy and revenue goals.
What you bring
communication
property management
physical stamina
financial savvy
supervisory skills
ms office
- Excellent communication skills: ability to read, write and communicate effectively
- Previous property management experience is required, fee management preferred
- Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
- Being financially savvy; previous experience in creating/adhering to budgets, fiscal reporting
- Proven supervisory skills to hire, lead, direct, and evaluate team members
- Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
- Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
- Proficient in MS Office Suite and Yardi/OneSite software
- Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays.
- Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
- Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
- Employee Assistance Program.
- 401(k) with Company Match up to 6% of pay after 6 months of service.
- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
- Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
- Charitable giving program and benefits.
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
- 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
- Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
- Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
- For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
$78B+
Assets Under Management
The company drives bold global expansion through its substantial financial scale, with assets spanning multiple regions and property types.
€1.4B
European Investment
Significant investment in European apartment markets, showcasing the company's commitment to international growth and housing solutions.
$35B+
Development Pipeline
A robust pipeline of development projects highlights the company's aggressive growth strategy and future market presence.
100+
New Developments
The rollout of a 'family of brands' across U.S. developments reflects a tailored approach to serving diverse customer needs.
- Born in 1993 in Houston and now rooted in Charleston, its founder transformed a niche multifamily operator into a global real-estate powerhouse.
- Today it owns, develops, invests in and manages a wide range of rental assets — from apartments and student beds to labs and logistics hubs.
- Greystar has shaped skylines with projects like build-to-rent towers in the U.S. and Europe, student villages in Australia and modular living factories in Pennsylvania.
- Specialisms span multifamily, student housing, active-adult and single-family rentals, logistics/industrial facilities, life-science campuses and modular construction.
- Strategic bets include modular homes, life-science labs, single-family rentals and logistics distribution centers — marking it a versatile real-estate innovator.
- With a reputation for vertical integration — managing assets, investments and construction in-house — it stands out in an industry of fragmented players.
- Integrity
- Respect
- Professionalism
- Accountability
- Service
- Teamwork
5% reduction target
Long-term sustainability goals
Sets a target for reducing energy, GHG emissions, water, and waste by 5% every five years (~1% per year).
26,000 t CO₂
Carbon savings through modular construction
Modular construction at Greenford Quay saved the equivalent of 26,000 tons of CO₂, which is equivalent to 160,287 trees or removing 7,030 vehicles for a year.
Multiple five-star ratings
GRESB sustainability performance
Achieved multiple five-star GRESB ratings in 2019, with seven of eight investment vehicles ranked in the top 10 peers.
15,000 associates
Engagement in sustainability initiatives
'Sustainable September' campaign engaged over 15,000 associates in 2023.
- Tracks 100% of landlord-controlled energy, GHG emissions, water, and waste data for owned assets
- Partners with HD Supply and Arbor Day Foundation for tree planting initiatives
- Greystar Green Awards program tracks 107 variables across energy efficiency, water consumption, waste reduction, indoor environmental quality, education, and required practices
October 2020
CEO Action Pledge
Signed the CEO Action Pledge in 2020 to advance diversity and inclusion.
200+
Veterans Group Members
Veterans group has over 200 members dedicated to fostering inclusion and belonging.
- Core values include Equality alongside diversity, inclusion and belonging
- DEI effort is company‑wide and team‑member–driven, not siloed in a division
- Framework built around Talent, Awareness, Giving Back, Ecosystem, Foundations
- Regional DEI resource groups open to all team members, with local action plans
- Business/functional DEI leadership groups set strategic goals (e.g., increase engagement of women and minority‑owned contractors)
- Women’s Inclusion Network offers mentorship (‘Thrive Mentorship’) and peer networking (‘Connecting Circles’)
- RISE peer‑to‑peer mentoring for onsite teams
- DEI Champion Circle promotes cultural heritage and awareness initiatives