Service Manager

The Guinness Partnership

The Role

Overview

Manage and support an operational team delivering responsive repairs services.

Key Responsibilities

  • team management
  • operational support
  • responsive repairs
  • service delivery

Tasks

The overall purpose of the role is to manage and support an area based operational team in the delivery of a quality Responsive Repairs service.

Requirements

  • mis
  • sub‑contractor
  • dbs
  • leadership
  • housing
  • collaboration

What You Bring

We know that how we do things is just as important as what we do, so you’ll not only be highly self-motivated with the rigour to pursue goals, but you’ll also be a confident collaborator, networker and relationship builder with a willingness to go the extra mile to get the job done. You’ll be able to demonstrate This position will require a basic DBS check, which will be paid for by The Guinness Partnership. -Excellent organisational and time management skills. -Experience of successfully delivering an excellent customer focussed repair service. -Experience of repairs management information systems. -Excellent oral and written communications. -Experience of working as part of a management team delivering front line services. -Experience of leading, managing, developing and motivating teams. -Up to date knowledge of housing sector best practice and relevant legislation. -Ability to manage and performance manage operational teams. -Up to date knowledge of building construction, maintenance, repairs and safety legislation. -Knowledge and experience of sub-contractor management.

Benefits

We have an exciting opportunity for a Service Manager to join the Guinness Property Team. This is a full time, 39 hours per week, permanent role based in our Crewe office. We are currently working to a hybrid working style.

The Company

About The Guinness Partnership

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Sector Specialisms

Residential

Social Housing

Supported and Specialist Housing

Care Services

Extra Care

Affordable Housing

Building New Homes

Building Safety

Climate Change / Decarbonisation

Welfare

Security Clearance

-basic dbs check required, cost covered by the guinness partnership.