Assistant Facility Manager

Overview

Support facility operations, manage staff, vendors, budgets, and client relations.

Key Responsibilities

• inspections
• work orders
• office moves
• kpi monitoring
• budgeting
• client relations

Tasks

-Conduct regular building inspections to ensure safe, well-maintained environments that comply with local codes and JLL operational standards -Support work order management for in-house staff and vendors while overseeing facility soft services including meeting preparation, conference room setups, and administrative functions -Collaborate with Senior Occupancy Planners on office moves and configurations while managing vendor relationships and sourcing local services for day-to-day operations -Ensure compliance with JLL audit standards, monitor KPIs and Service Level Agreements monthly, and implement corrective actions to meet or exceed performance targets -Assist with annual budgeting, quarterly forecasting, and vendor payment management while ensuring compliance with financial policies and contractual authorities -Maintain strong client relationships by delivering exceptional facility management services and implementing programs that increase customer satisfaction and support corporate real estate objectives

Requirements

• corrigo
• microsoft office
• building automation
• associate degree
• cfm
• bilingual

What You Bring

-Experience with computer or web-based Work Order Management Systems (Corrigo preferred) and ability to multi-task effectively in fast-paced environments -Demonstrated proficiency in Microsoft Office Suite including Excel, Word, PowerPoint, SharePoint, and Outlook, plus Adobe applications -Additional experience in integrated facilities management or corporate real estate environments -Advanced knowledge of building automation systems and energy management practices -Associate degree in Facilities Management, Engineering, Business Administration, or related field -Familiarity with procurement processes and vendor setup procedures within large organizations -Excellent customer service, computer, and communication skills with strong verbal and written abilities for client-facing interactions -Bilingual capabilities in English and Spanish to support diverse client and vendor communications -Experience with budgeting and operational expense management in commercial properties -Strong organizational skills with ability to manage vendor relationships, ensure service delivery compliance, and document performance issues -Professional certifications in facilities management or building operations (CFM, SFP, or equivalent credentials) -Background in safety and compliance management within facilities or construction environments

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About Jll

-Founded over 200 years ago, JLL has become a global leader in real estate services and investment management. -With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets. -JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios. -The company is known for its innovative solutions in real estate technology and sustainability. -Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory. -JLL has pioneered the integration of data-driven insights into real estate decision-making. -The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure. -Notable for its long-standing history, JLL continues to shape the global real estate landscape.

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