Leasing Manager

Description

• Alert maintenance staff of move-in and turn schedules.
• Take overall responsibility for applicant files, including initial approval on all paperwork and verifications
• May compile and submit weekly property reports
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws
• Perform all activities related to apartment rentals, move-ins, resident insurance, and lease renewals as needed.
• Addressing complaints and resolving problems.
• Present files to the Property Manager for final approval.
• Adheres to federal and state Fair Housing Laws as well as all company policies.
• Promote resident retention programs and coordinate resident activities.
• Develop and maintain a positive team environment among the leasing staff.
• Create monthly schedules for leasing staff and direct the team to achieve property occupancy goals.
• Mentoring and developing the leasing team
• Interviewing, hiring, and training employees; planning, assigning, and directing work;
• Ensure that applicants are set up properly and all monies are processed within 24 hours.
• Assist with the Renter’s Advantage Program where required.
• Supervise leasing personnel to ensure complete applicant files.
• Assist in all aspects of marketing, including outreach, updating social media sites, shopping competitive communities, and preparing market surveys.
• Provide training and instruction to leasing staff, including proper methods of processing paperwork, tracking traffic, and meeting goals.
• Follow up with prospects, as well as on unit inspections, thank you notes, approval letters, phone calls, and lease signing schedules.
• Maintain the outreach file for the property
• Manage the sales process, assign goals to the team, and ensure the plan is executed.
• Develop and implement a leasing plan to attract new residents and retain current residents.
• Update and ensure the accuracy of the application tracking log, daily vacancy reports, and activity sheets
• Directly supervise two or more non-supervisory employees.

Requirements

• Outstanding interpersonal and communication skills required to interact with both residents and office staff
• May require valid drivers’ license, along with good driving record and auto insurance, if traveling to multiple properties
• Associates degree (A.S, A.A.) from two-year college or university; or two to three years related experience and/or training; or equivalent combination of education and experience. Sales and/or Customer Service training required.
• Prior experience in property management or managerial experience in a sales or customer service role
• Strong attention to detail and problem-solving skills required to effectively address and resolve issues that arise for the leasing team

Benefits

• Property Staff Shared Renewal Commissions – paid monthly
• Employee Assistance Program
• Education/Tuition Reimbursement Program
• Retirement Plan - 401(k) Plan with company match
• Employee referral payment program (as much as $750)
• Generous paid time off, including 10 holidays per year and sick leave
• Long and short-term disability
• 20% Rent Discount
• Excellent Base Pay: $47,000 - $55,000/year
• Additional employee discounts available!
• Medical, Dental, and Vision benefits
• Life/AD&D Insurance
• $300 Morgan Essentials – paid quarterly
• $100 New Lease Commissions

Training + Development

Interview process

Visa Sponsorship

Security clearance