IT Support Engineer

Overview

IT Support Engineer providing 2nd/3rd line server, network, cloud & user support.

Key Responsibilities

• backups
• security
• firewalls
• cloud optimization
• iis/ftp
• user support

Tasks

-Manage backups, security protocols, and business continuity planning -Handle desk moves, software installations, and troubleshooting -Support firewalls, switches, routers, and cabling infrastructure -Recommend improvements to existing cloud-based processes -Oversee internet connectivity, telephony (landline & mobile), and IT hardware -Configure and maintain IIS and FTP services -Assist with order queries and ensure smooth user experience -Support and maintain printers and scanners -Provide responsive support to internal users and external members -Troubleshoot phone systems and support in-house maintained applications

Requirements

• backups
• network
• office 365
• azure
• windows server
• ftp

What You Bring

-Strong understanding of backups and network infrastructure -Exposure to Office 365 and Azure environments -Experience supporting bespoke or process-driven software -Confident troubleshooting across hardware, software, and connectivity issues -Familiarity with web servers and FTP configuration -Experience administering Windows-based servers -Understanding of security policies and accessibility standards

People Also Searched For

About Inoverse Groupe

-Born from a passion for transformation, the company turned industrial waste heat into a strategic resource. -It has carved a niche in auditing, designing and installing bespoke systems that reclaim lost thermal energy. -Their financial model focuses on cost‑saving for clients through tangible energy reductions. -Projects range from retrofitting factory cooling units to integrating heat recovery in commercial HVAC. -With a hands‑on engineering approach, they serve sectors from heavy industry to public buildings. -They’ve been trusted by retail leaders and manufacturers to convert excess heat into usable energy. -Unusual fact: they turn rejected cold‑machinery heat into hot water or heating—no fossil fuel needed. -Their story blends innovation, pragmatic engineering and a single focus: stop wasting heat.

Sector Specialisms