General Manager

Overview

Lead daily ops, team, finances, and resident experience for student housing community.

Key Responsibilities

• team leadership
• maintenance supervision
• payroll management
• entrata systems
• budget analysis
• marketing plan

Tasks

Build, lead, and develop a high-performing team that embodies the values and culture of CL&S. Supervise maintenance and contracted services to uphold curb appeal, cleanliness, and safety. Oversee and manage timely execution of payroll, invoicing, and hiring documentation. Encourage team visibility on campus and within the local business community to strengthen brand presence and engagement. Foster a collaborative, positive, and professional environment for both staff and residents. Ensure compliance with all legal, regulatory, and company policies. Implement and refine systems and procedures to drive operational efficiency and reduce costs. Ensure all marketing channels, websites, and printed materials reflect the brand accurately and positively. As the General Manager, you’ll be the driving force behind our community’s success — overseeing daily operations, developing and inspiring your team, optimizing financial performance, and ensuring an exceptional resident experience. This is an exciting opportunity for a passionate, hands-on leader who thrives in a fast-paced, collegiate environment and takes pride in creating a positive impact for residents and staff alike. Promote harmonious relationships with residents, parents, staff, university partners, and the surrounding community. Ensure all staff are trained in landlord/tenant statutes, Fair Housing, and safety regulations. Maintain deep knowledge of the property and competitive landscape through consistent market research and team coaching. Collaborate with local schools and student organizations for outreach and partnership opportunities. Maintain occupancy rates at or above 99% and collections at or above 98% of potential income. Analyze financial reports, manage budgets, and provide regular variance and performance updates. Maximize Net Operating Income (NOI) through proactive cost control, revenue generation, and strategic budgeting. Oversee daily operations, including leasing, maintenance, customer service, and vendor management. Ensure all leasing, accounting, and property management systems (e.g., Entrata) are up to date and utilized effectively. Lead the development and execution of an annual marketing plan and track daily/weekly leasing goals. Plan and execute resident events to foster community engagement and satisfaction. Act as an ambassador of the CLS Living culture, bringing energy, pride, and leadership to the community. -Build, lead, and develop a high-performing team that embodies the values and culture of CL&S. -Supervise maintenance and contracted services to uphold curb appeal, cleanliness, and safety. -Oversee and manage timely execution of payroll, invoicing, and hiring documentation. -Encourage team visibility on campus and within the local business community to strengthen brand presence and engagement. -Foster a collaborative, positive, and professional environment for both staff and residents. -Ensure compliance with all legal, regulatory, and company policies. -Implement and refine systems and procedures to drive operational efficiency and reduce costs. -Ensure all marketing channels, websites, and printed materials reflect the brand accurately and positively. -Promote harmonious relationships with residents, parents, staff, university partners, and the surrounding community. -Ensure all staff are trained in landlord/tenant statutes, Fair Housing, and safety regulations. -Maintain deep knowledge of the property and competitive landscape through consistent market research and team coaching. -Collaborate with local schools and student organizations for outreach and partnership opportunities. -Maintain occupancy rates at or above 99% and collections at or above 98% of potential income. -Analyze financial reports, manage budgets, and provide regular variance and performance updates. -Maximize Net Operating Income (NOI) through proactive cost control, revenue generation, and strategic budgeting. -Oversee daily operations, including leasing, maintenance, customer service, and vendor management. -Ensure all leasing, accounting, and property management systems (e.g., Entrata) are up to date and utilized effectively. -Lead the development and execution of an annual marketing plan and track daily/weekly leasing goals. -Plan and execute resident events to foster community engagement and satisfaction. -Act as an ambassador of the CLS Living culture, bringing energy, pride, and leadership to the community.

Requirements

• entrata
• excel
• outlook
• bachelor's
• experience
• entrepreneurial

What You Bring

Working knowledge of market rate and LIHTC programs, Fair Housing Laws, and EEO laws. CLS Living is seeking a dynamic and experienced General Manager to lead our vibrant student housing community at Twin River Commons in Binghamton, NY! Proficient in Microsoft Outlook, Word, Excel, and property management software (Entrata preferred). Possess an entrepreneurial spirit, always looking for innovative ways to enhance operations, resident satisfaction, and property performance. Bachelor’s degree preferred OR 2-5 years of experience in student or multifamily housing, or an equivalent combination of education and experience. Strong skills in staff recruitment and development, financial management, marketing strategy, scheduling, and operational oversight. -Working knowledge of market rate and LIHTC programs, Fair Housing Laws, and EEO laws. -Proficient in Microsoft Outlook, Word, Excel, and property management software (Entrata preferred). -Possess an entrepreneurial spirit, always looking for innovative ways to enhance operations, resident satisfaction, and property performance. -Strong skills in staff recruitment and development, financial management, marketing strategy, scheduling, and operational oversight. -Bachelor’s degree preferred OR 2-5 years of experience in student or multifamily housing, or an equivalent combination of education and experience.

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Benefits

Relocation Assistance Supportive, Fun, and Flexible Work Environment Comprehensive Health, Dental, and Vision Insurance Health Savings Account (HSA) & Flexible Spending Account (FSA) Professional Development & Advancement Opportunities 401(k) with Company Matching Access to an Unmatched Company Culture that values individuality and innovation Generous Paid Time Off (PTO) Employee Assistance Program (EAP) Life Insurance & Parental Leave Nestled along the Chenango River and just minutes from Binghamton University, Twin River Commons offers modern student living with easy access to campus, downtown dining, and the city’s energetic college atmosphere. -Relocation Assistance -Supportive, Fun, and Flexible Work Environment -Comprehensive Health, Dental, and Vision Insurance -Health Savings Account (HSA) & Flexible Spending Account (FSA) -Professional Development & Advancement Opportunities -401(k) with Company Matching -Access to an Unmatched Company Culture that values individuality and innovation -Generous Paid Time Off (PTO) -Employee Assistance Program (EAP) -Life Insurance & Parental Leave

About Campus Life & Style

-Redefines student living through stylish, hospitality-inspired communities. -Backed by Vesper Holdings, blending boutique design with upscale amenities. -Revitalizes underperforming assets and delivers turnkey management solutions. -Innovative approach earns industry recognition, including 'Best Innovator' awards. -Projects feature boutique-hotel-style interiors and resort-grade amenities. -Deep expertise in student housing with senior leaders from top firms. -Creates curated study and social spaces for student success.

Sector Specialisms

Security Clearance

-criminal background check -drug screening