Account Executive

Overview

Generate facility‑management sales, nurture client relationships, and oversee service delivery.

Key Responsibilities

• client management
• performance reporting
• lead generation
• service delivery
• process improvement
• budget tracking

Tasks

-Conduct regular check-ins to assess client satisfaction and gather feedback. -Prepare and deliver regular reports and updates to clients on performance and account status. -Negotiate contracts and agreements with clients, ensuring compliance with company policies. -Manage operations amongst your clients until such a time you build an operations team to support your P&L. -Address client concerns and resolve issues in a timely and satisfactory manner. -Understand clients' facility management needs and tailor solutions to meet their specific requirements. -Provide accurate reporting and performance metrics to senior management. -Conduct market research to understand client needs and industry trends. -Prepare and maintain operational budgets, tracking expenses and revenue. -Collaborate with the Manager of Business Development to set and achieve sales targets and revenue goals. -Monitor and ensure the quality and efficiency of service delivery, addressing any issues promptly. -Develop and maintain a robust sales pipeline of prospective clients. -Collaborate with teams to allocate resources effectively and optimize service delivery. -Communicate effectively with internal teams to ensure alignment of client needs and operational requirements. -Develop and implement process improvements to enhance operational efficiency. -Coordinate with Marketing, Operations, and Customer Service teams to ensure alignment with overall business objectives. -Maintain accurate records of sales activities and client interactions in Sales Force. -Build and nurture strong, long-term relationships with existing clients. -Prepare and deliver compelling sales presentations and proposals to clients. -Prospecting and Lead Generation by identifying and researching potential clients and market segments within the facility management industry. -Supervise and lead operational teams responsible for delivering facility management services once P&L supports a team. -Provide insights and feedback on market intelligence, competitor activities, and client needs. -Serve as the primary point of contact for client inquiries and requests.

Requirements

• salesforce
• microsoft office
• facility management
• inside sales
• mba
• cold calling

What You Bring

-4-7 years’ proven experience in inside sales, preferably in facility management or related industries. -Ability to manage the stress of a fast-paced environment. -Ability to work in an entrepreneurial environment and work as part of a go-to-market team. -Heavy outbound cold calling and inside sales motion. Key performance indicators tied to customer contacts and bookings. -Proficiency in using Salesforce and other CRM type software. -Track record of Sales Excellence through prospecting, influencing, negotiating, and closing new business opportunities with financial acumen with budget management experience. -Strong understanding of facility management services and industry best practices. -Excellent oral and written communication skills, multi-task oriented, and extremely strong public speaking skills. -Valid Driver’s License. -Bachelor's degree in business, marketing, or a related field; MBA preferred. -Experience and understanding of how to navigate midsize and small customer organizations to gain access to key individuals, management, and purchasing decision makers. -Working knowledge of all Microsoft Office applications (Word, SharePoint, Teams, PowerPoint, Excel, Outlook). -Strong tactical thinker with proven ability to link strategies and objectives to tactics. Foster change, incorporate innovation, and implement strategies throughout all levels of the organization. -Strong leadership and team management skills. -Ability to meet the in-person requirements of the team and/or business needs. -Exceptional client relationship management skills.

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Benefits

-Paid Primary and Secondary Caregiver leave. -Limited business travel when required to support accounts and new business growth. -Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting. -Paid time off to volunteer. -Employee Assistance Program to assist with everyday challenges. -Health, dental and vision coverage on day 1.

About Divisions Maintenance Group

-Founded with the mission to deliver reliable, professional maintenance services across various sectors. -Provides end-to-end facilities management, from routine maintenance to complex repair projects. -Specializes in maintaining critical systems such as HVAC, plumbing, electrical, and mechanical infrastructures. -Works with a wide range of industries, including commercial, industrial, residential, and government sectors. -Known for quick response times, high-quality service, and cost-effective solutions to facility maintenance challenges. -Handles projects across the country, with a reputation for excellence in both large-scale and small-scale operations. -Continues to expand its services, ensuring high standards through a mix of technology, expertise, and dedicated staff.

Sector Specialisms