
Learning And Development Specialist
Iss Facility Services Uk
The Role
Overview
Deliver and facilitate training programs for frontline teams and manage LMS.
Key Responsibilities
- training matrices
- training delivery
- effectiveness analysis
- compliance reporting
- purespace training
- mylearning support
Tasks
Reporting to the Regional Learning & Development Manager, you’ll be responsible for coordinating and delivering a wide range of training programmes to frontline teams, including Welcome Days, Placemakers workshops, job-specific skills training, and specialist programmes such as PureSpace (PSO). You’ll also support learning administration, ensure compliance reporting, and act as the first point of contact for the Learning Management System (MyLearning). -Develop and maintain training matrices to track team development -Deliver and facilitate a variety of in-person and digital training programmes -Support with the analysis of training effectiveness and engagement outcomes -Promote the value of learning and development across the business -Manage training schedules, attendance, and data records to ensure statutory and contractual compliance -Champion PureSpace (PSO) training to drive quality, sustainability, and customer satisfaction -Provide first-line support for the MyLearning platform and help manage user accounts
Requirements
- learning methods
- communication
- lms
- facilities
- training
- rapport
What You Bring
Are you passionate about developing people and shaping a positive workplace culture? ISS is looking for a motivated and experienced Learning & Development Trainer to join our Government Facilities Management team. This is a great opportunity to make a real impact by delivering engaging training that enhances service delivery and supports career growth across the account. -Knowledge of effective learning methods and training evaluation -Excellent communication, facilitation, and customer service skills -Confident using IT systems and learning platforms (e.g. LMS) -Experience working within a facilities or service environment is desirable -Strong organisational and time management abilities -Experience in a training or learning & development role, ideally with frontline or operational teams -Ability to build rapport with diverse teams and stakeholders
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Benefits
Learning & Development Trainer
The Company
About Iss Facility Services Uk
-provides integrated facility management solutions. -serves a variety of sectors from industrial to commercial. -diverse portfolio spans across sectors like energy, buildings, and infrastructure. -expertise includes managing complex facilities, offering everything from cleaning to energy services. -innovative solutions are designed to improve operational efficiency and enhance the client experience. -has been integral in the UK’s facilities landscape, delivering key projects across the nation. -continuously adapts to market trends with a dedicated workforce. -notable projects include managing large-scale residential complexes, government buildings, and energy-efficient solutions.
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Marine
Transport
Utilities
Solar
Wind
Nuclear
Government
Advanced Manufacturing
Food Hygiene
Hospitality and Events
Transportation and Infrastructure Cleaning
Property Maintenance
Asset Management
Capital Projects
Building Structure and Fabric
Critical Environments
Waste Management
Energy Management
