Consulting Senior Associate, Client Services Support

Overview

Provides admin, marketing, and sales support for the Net Zero Cloud team

Key Responsibilities

• crm management
• report generation
• graphics design
• lead generation
• procurement
• event management

Tasks

-Provide diary management support for multiple leaders. -Coordinate logistics and prepare materials for meetings, tenders, and internal events. -Maintain and update the CRM system. -Assist in creating graphics and visual materials for tenders, stakeholder plans, and business projects. Contribute to tender preparation including formatting, content development, and presentation. -Process business expenses and manage receipt tracking. -Identify and report workplace hazards and incidents. -Comply with WHS legislation, policies, and safe work practices. -Provide administrative ownership and support across sales and marketing functions. -Coordinate partnerships with external providers. -Report risks, breaches, and incidents promptly. -Running reports to support our Managed Services business. -Ensure compliance with corporate, industry, and legislative requirements. -Provide administrative support to senior staff, including document preparation, reporting, and team administration. -Manage procurement tasks, including office orders, supplies, and facilities upkeep, escalating issues when required. -Generate leads to support the Sales team. -Organise and host internal and external events. -Collaborate with colleagues, leadership, and executives on resourcing tasks and monthly support services reports. -Prepare agendas, record meeting minutes, and manage correspondence and records. -Build strong, collaborative relationships between operational and sales teams.

Requirements

• bachelor’s degree
• office 365
• 3+ years
• problem solving
• interpersonal
• communication

What You Bring

-Strong interpersonal skills. -Ability to grasp and apply new concepts. -Bachelor’s degree in Business Administration, Marketing, or related field. -Strong computer skills including the use of Microsoft Office 365 (Word, Excel, Outlook, SharePoint, OneDrive). -1+ years experience, combined within areas outlined above. -Highly motivated, committed, outcome focused, honest and loyal. -Strong problem-solving skills. -Excellent written and verbal communication skills. -Ability to manage conflicting priorities. -Extremely organised and detail oriented. -Proven capability to perform the Tasks and Responsibilities outlined above. -3+ years experience, combined within areas outlined above. -Be self-motivated and have the ability to use common sense and initiative. -High level of communication, customer service and interpersonal skills to effectively deal with people at all levels of role-seniority.

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About Erm

-Flourished through merging UK and US consultancies, building a truly global footprint. -Has carried out major environmental assessments for projects like High Speed 1, HS2, Keystone and Dakota Access pipelines. -Works in sectors from mining, energy and chemicals to manufacturing, pharma, power, renewables, finance and TMT. -Combines strategic advisory and technical delivery, using digital tools and proprietary methodologies. -Notably led environmental impact assessments for cross-border hydroelectric, rail and oil infrastructure.

Sector Specialisms