Practice Leader Survey

Overview

Leads Survey practice, driving growth, profitability, client relationships, and operational excellence.

Key Responsibilities

• budgeting
• forecasting
• crm management
• metrics reporting
• sales strategy
• team leadership

Tasks

-Acts as practice area gatekeeper for employee hires, promotions, terminations, or transfers. -Manage Survey’s operational and financial performance, including preparation of Practice-level annual budgets and revenue forecasts. -Support a high-performing culture with an emphasis on utilization, client satisfaction, safety, quality, project delivery, enhancing margin, and repeat business. -Participate in conferences and seminars, representing KLJ in social, community, and business situations. -Direct the hiring of Survey staff consistent with the staffing plan developed with the Managing Director, coordinating with Human Resources and supervisors to post job requisitions as needed to meet the staffing plan. -Provides strategic direction and operational management on a day-to-day basis to ensure that Survey’s activities are organized and executing to maximum efficiency and effectiveness to positively impact sales, project delivery, revenue, retention, growth, quality, and client satisfaction. -Support contract negotiations in collaboration with project management and legal teams. -Exercise responsible and ethical decision-making regarding company funds, resources and adhere to professional conduct and KLJ’s policies and procedures. -Ensure accurate Practice-level client and pipeline data is maintained in the company’s client relationship management (CRM) system to track opportunities, activities, and client relationships across the assigned area of responsibility. -Monitors and follows up with Survey practice area management to ensure the proper administration and progress of staff performance management actions (e.g. performance improvement plans, individual development plans, corrective action, etc.) -Resolve operational and associated business challenges in coordination with the Managing Director and Chief Operating Officer. -Is a well-connected operator within the practice area, market, and region who acts as a keen networker and brand ambassador in order to drive the KLJ business vision and brand and actively participates in the recruitment of top talent. -Drive the execution of the Survey’s sales and key client account management strategies in collaboration with the Managing Director, including collaboration with peer Practice Leaders in other Business Lines to promote cross-selling of services. -Works with Survey area managers and team leaders in forecasting and planning their talent requirements in line with the business strategy through informed input on the utilization, availability, and skill sets of assigned staff. -Develops, gathers, and reports the results of metrics and key performance indicators that describe and analyze the state of the practice, project delivery efforts, and client relationship(s). -Ensures direct reports are meeting performance expectations, utilization, and project/business targets through monitoring, mentoring, coaching, and training. -Facilitates practice area meetings, acts as a management change agent, presents the business case for adopting operational or corporate initiatives, administering the -Lead and inspire Survey Regional team(s) for executing strategies for year-over-year growth objectives; continually assessing, developing and establishing the Practice’s leadership and services teams’ structure. -Responsible for managing and working within the overall organization to ensure that the practice is providing full lifecycle support – from pursuit and capture planning through project closeout and recording of revenue. -Manage key business metrics relating to sales, project delivery, utilization, and client satisfaction. -Works independently with minimal oversight and provides guidance, mentoring, and leadership to junior managers and practice area members. -Reports to managing directors and operational leadership on planned and proposed sales activities against goals, and progress with generating a specified volume of business within a pre-defined time frame. -Develop and implement strategic operations and sales plans for the Survey area, in coordination with the Managing Director in alignment with Business Line’s overall growth strategy. -Monitors a portfolio of diverse projects, having a comprehensive knowledge of the clients and projects in the practice area and ensuring that all aspects of clients’ initiatives and projects are understood, communicated, and on-track.

Requirements

• design software
• ms office
• bachelor’s
• 10+ years
• leadership
• surveyor licensure

What You Bring

-Remain current in the latest AEC industry, Client Relationship Management, Project Delivery, and Sales trends and practices. -Competent critical thinking and problem-solving skills to make assessments and calculations involving the application of technical principles, with a sound understanding of intent, impact, and optimal outcomes on the business. -Occasional to frequent travel may be required depending on role or project requirements. -Be able to occasionally walk on uneven terrain up to two miles per day. -Possess sound business awareness and acumen of current market and business conditions, revenue and profit potential, major clients and competitors, and cost-benefit analysis regarding the profitable operation of a major practice area within an organization. -Frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds and infrequently up to 50 pounds. -Competent with technical writing, office automation, discipline-specific design software, MS Office suite products (e.g., Word, Excel, Visio, Project, SharePoint), technology, spreadsheets, and PM tools. -5+ years of department operations and leadership experience, including direct experience with assessing and managing operational performance via a business profit and loss. -Highly effective interpersonal and communication skills when interacting with others, expressing ideas effectively and professionally in an inspiring manner. -Demonstrated high-level of self-leadership with attention to detail, multi-tasking, and adjusting readily to the changing prioritization of responsibilities in a dynamic work environment. -Highly effective at coordinating resources and professionally directing others to complete tasks, projects, and work products competently and efficiently. -Effective at eliciting cooperation from a wide variety of sources, including senior/executive management, consultants, clients, government officials, and company-wide staff, including those with whom no formal hierarchical relationship exits. -Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus. -Bachelor’s degree in engineering, surveying, geospatial or a related major, or equivalent experience in a technical or engineering firm. -Well-developed analytical and organizational skills, with business acumen to bridge business and entrepreneurship. -10+ years of relevant post education experience in leading and overseeing projects within the practice area discipline(s). -Ability to work schedules conducive to practice/project/client-specific requirements that may extend beyond the typical work week. -Professional surveyor or related discipline licensure preferred.

People Also Searched For

About klj

Nope

Sector Specialisms

Visa Sponsorship

-no visa sponsorship; applicants must be us authorized without employer sponsorship.