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Stakeholder Engagement Manager - Capital Delivery

Southern Water

The Role

Overview

Manage stakeholder engagement for Southern Water’s capital delivery projects.

Key Responsibilities

  • performance analysis
  • stakeholder mapping
  • engagement strategy
  • site briefings
  • communications rota
  • query response

Tasks

-Analyse engagement performance and make recommendations to inform future strategy -Support consultation and engagement for ‘large gated’ schemes valued over £100 million -Undertake stakeholder mapping and use local insight to identify sensitivities and opportunities -Contribute to reactive communications and participate in the communications on-call rota -Collaborate with county stakeholder engagement managers and the public affairs team to coordinate activity -Design and deliver stakeholder engagement strategies for capital projects, ensuring alignment across internal teams and external partners -Provide briefings, host site visits and respond to stakeholder queries

Requirements

  • stakeholder management
  • regulatory
  • risk management
  • technical writing
  • communication
  • adaptability

What You Bring

-Comfortable working across multiple priorities and adapting to changing needs -Experience in public consultation and stakeholder relationship management -Highly organised, resilient and calm under pressure -Understanding of the planning process and regulatory environment in the water sector -Ability to manage reputational risk and navigate sensitive issues -Ability to translate complex technical information into clear, engaging content -Strong track record of independent delivery and cross-functional collaboration -Proven success in delivering engagement strategies for infrastructure or environmental projects -Strong influencing and relationship-building skills -Excellent written and verbal communication skills

The Company

About Southern Water

-Constructs reservoirs, pipelines, sewage treatment upgrades, and implements contingency measures like importing water during droughts. -Specializes in large-scale water infrastructure, operational delivery, and environmental engineering across the South East. -Notably fined for misreporting sewage spills; offers guided tours of Victorian sewers and public access to historic reservoirs.

Sector Specialisms

Water Resources

Wastewater Networks

Sewer Services

Water Treatment

Water Filtration

Drinking Water Systems

Water Purification

Residential Water Services

Industrial Water Solutions

Infrastructure

Environmental Improvement

Utilities