Sr Manager Customer Experience & Meter-to-Cash

Overview

Lead team to enhance CRM, Meter-to-Cash and CX solutions, aligning tech roadmaps with business goals.

Requirements

• utilities
• customer service
• sap
• s/4hana
• bachelor’s
• it

What You Bring

-10 years of Utilities experience, Customer Service preferred -4+ years of experience in SAP CRB or SAP S 4/HANA -Bachelor’s degree or equivalent experience in Information Technology, Finance, or Business Administration preferred

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About Ugi Utilities, Inc.

-Delivering natural gas and electricity services across Pennsylvania. -Operates in both residential and commercial sectors, ensuring reliable energy distribution. -Focused on maintaining infrastructure and expanding its reach to new regions. -Continually strives to enhance customer service and meet the evolving energy needs of communities.

Sector Specialisms

Security Clearance

-pre‑employment drug screen required. -subject to substance abuse testing per ugi policies.