Drain Technician

Overview

Diagnose and clear residential drain/sewer issues, advise repairs, and coordinate inspections.

Key Responsibilities

• drain clearing
• repair guidance
• safety monitoring
• customer communication
• team coordination
• site cleanliness

Tasks

-Provides guidance to homeowners on next steps in the process to permanently repair sewer lines -Follows and demonstrates company policies with team members -Works efficiently and keeps job areas clean and organized. -Participate and attend department meetings. -Works as part of a team with managers and other departments. -Establishes and maintains customer oriented focus. -Uses, applies and monitors appropriate safety practices and procedures and reports violations to Sewer Supervisor -Works independently with little supervision in the completion of assignments -Communicates politely and effectively with, and in front of, customers. -Performs drain clearing at customer homes and provides overall assessment of known systems -Works closely with Camera Technician, Dispatch and Sewer Supervisor in providing customer solutions. -Properly represents the company when in the public and demonstrates company ethics.

Requirements

• sewer systems
• repair
• safety
• communication
• diagnostic
• analytical

What You Bring

-Thorough knowledge of all sewer systems -Demonstrates knowledge of sewer systems, repair and installation using standard tools, machinery, and equipment. -Works well under pressure -Strong communication skills, verbal and written -Diagnostic and analytical skills -Ability to work independently and manage time efficiently -Safety of self as well as safety of employer vehicles, equipment, and customer homes. -Able to assist in evaluating assigned install team personnel on job performance and provide field coaching and as necessary. -Demonstrates effective communication skills with customers, install team members, dispatch, and management -Demonstrates writing skills with a focus on technical accuracy, writing quality and clarity are also required.

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About Seatown Electric Plumbing Heating & Air

-Founded with a vision to deliver exceptional service, the company specializes in residential and commercial solutions. -It is a trusted name for electrical, plumbing, heating, and air conditioning systems across multiple sectors. -With years of experience, it has completed numerous projects, ranging from residential home upgrades to large-scale commercial installations. -Its expertise lies in providing reliable, high-quality service for everything from routine maintenance to complex system installations. -Whether it's a quick repair or a full system overhaul, the company is known for delivering timely, efficient, and cost-effective solutions. -The team thrives on a strong customer-first philosophy, focusing on creating lasting relationships and providing peace of mind to their clients. -Its adaptability and experience allow it to tackle diverse projects, delivering customized services that meet unique needs. -The company takes pride in its technical proficiency and is consistently recognized for its excellent customer service and results.

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