Fiscal management for the community including continuous management of monthly expenses against budget.
When necessary, facilitates resolution of neighbor-to-neighbor conflicts pertaining to HOA rules.
Proactively communicates with residents regarding issues that may arise within the community.
Prepares for and participates in HOA Board meetings and member meetings.
Facilitates the Architectural Review Committee submittal process with homeowners.
Manages contracts, expenses, and work orders with vendor within the community.
Collaborate with the team to prepare the annual HOA budgets and make annual dues recommendations to the Board of Directors.
Maintenance and management of member assessment delinquencies log/report to ensure all delinquencies are properly tracked, communicated to the Board, and brought to resolution.
Actively supports Community Management and assists with dedicated events as needed.
Attends meetings with other departments to stay abreast of current plans (i.e., Sales, Development).
Coordinate maintenance of amenities (tennis courts, pool, fitness equipment, clubhouse) – scheduling of repairs and follow-up.
Routinely inspects site conditions of streetlights and street signs for necessary repairs.
Monthly financial statement preparation and review with the Board.
Keeps proper maintenance schedules/records.
Maintains portions of the community website that pertain to Property Management/HOA.
Manages enforcement of covenants and follow up communication with homeowner until issues are resolved.
Maintains proper operation and maintenance of all communal areas and equipment (including, but not limited to facilities, parks, fountains, ponds, playgrounds, bridges, dry stack walls).
Routinely inspects property for landscape, architectural, covenant, and builder violations.
Secures and maintains vendor contracts.
Maintain and enhance relationships with the Builders and homeowners.
Serve as the primary contact for questions and concerns from the Board of Directors and the homeowners.
Requirements
microsoft office
bachelor’s degree
3+ years
organizational
communication
confidential
Ability to walk on property tours that are not accessible by vehicle.
Excellent organizational and time management skills, ability to take initiative, use good judgment, demonstrate a keen sense of urgency and diligence, and carry multiple projects through to completion.
Ability to work independently and collaboratively, prioritize work and ask for further clarification when necessary.
Availability during business hours but may be required to work occasional evenings/weekends for dedicated events.
Ability to keep sensitive information highly confidential.
Available to facilitate afterhours calls/emergency HOA related issues.
Professionally responds to homeowner communications (i.e., emails, phone calls, visits).
Strong working knowledge of Microsoft Office.
An open mind for new ideas and creative methods
Ability to work under pressure with tight time constraints, as well as the ability to deal with frequent interruptions, unresolved situations, frequent change, delays, or unexpected events.
3+ years’ experience in a similar position.
Excellent written and verbal communication skills.
Bachelor’s degree.
Strong people skills, and the ability to deal professionally with clients, vendors, and co-workers on the phone and in person.
Benefits
A strong compensation and benefits package, including health, vision, dental, 401k with a strong match and more!