Credit Services Support Specialist

Overview

Support credit services operations, manage tasks, reporting, and process improvements.

Key Responsibilities

• adhoc reporting
• cash allocation
• workday onboarding
• purchase orders
• audit documentation
• month‑end reporting

Tasks

-Deputise for Credit Services Support Manager when on leave. -Manages own workload and priorities to meet deadlines -Dealing with Adhoc reporting requests -Support the factoring submission when required -Task Control - Takes ownership for ensuring tasks are completed in timely manner -Involved in process reviews and implementation -Provide support to the cash allocation team to ensure cash is allocated accurately and in a timely manner and may also be asked to play an active role in the opening of new customer accounts on Workday -Coordinating the procurement of Barclaycard machine orders, and diligently handling customer refunds to maintain customer satisfaction. -Compiling essential documents for external auditors and CAP audit reviews (group audits) ensuring compliance, accuracy and transparency. -Works with a high level of recommendations for improvements and efficiencies within the department -Efficiently raising purchase orders for the FSSC. -Working with DB & T on efficiencies -Support with the management and administration of Departmental Procedures and Job Aids ensuring up to date. -Liaise with both internal and external customers and auditors, especially to answer their questions. -Manage own tasks and prioritise. Also work with other team members to come up with efficiencies and improvement ideas -Actively involved in month-end reporting and the provision and accuracy of data.

Requirements

• microsoft office
• google apps
• it proficiency
• analytical
• communication
• initiative

What You Bring

-Ability to work on own initiative -Ability to work well under pressure -Strong Analytical skills and attention to detail -Microsoft Office and Google applications experience -Previous experience within a similar role -IT proficiency -Excellent verbal and written communication skills

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Benefits

-Discounts on everything from groceries to well known retailers. -Ongoing training and development opportunities, allowing you to reach your full potential. -25 days of annual leave. -One paid day every year to volunteer and support your community. -Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to. -Access to our company pension scheme. -24 hour access to a virtual GP, 365 days a year, for you and family members in your household.

About Veolia

-Born as a water services pioneer in 1853, evolved into a global environmental leader. -A major merger with Suez in 2021 solidified its global presence and service capabilities.

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