Director of Credit Control

Polsinelli

The Role

Overview

Lead collections, credit, and receivables operations for law firm.

Key Responsibilities

  • collections management
  • data analytics
  • reporting
  • process improvement
  • team leadership
  • client finance

Tasks

-Collaborate with all Finance & Accounting teams to strengthen the client financial lifecycle. -Lead and manage the firm's collections operations, including implementing strategies and assessing processes. -Partner with attorneys and practice leaders to develop client-specific collection strategies. -Provide firm leadership with detailed reporting on receivables status, cash flow projections, trends, and collections performance. -Work effectively with direct reports to provide guidance/coaching through real-time feedback during the course of day-to-day interactions as well as assist with longer term career aspirations; complete review process in a thoughtful and timely manner, ensure development plans are in place to monitor staff make appropriate progress against stated developmental goals, monitor difficult performance situations, and work with Director of Revenue to take appropriate action. -Set directions and mobilize the entire department to meet common, clearly defined goals. Use knowledge of team members’ strengths and weaknesses to provide appropriate mix of autonomy and control to achieve strong results while also allowing for development of skills. -Develop a continuous improvement mindset and culture to seek new ways to improve efficiency, accuracy, and responsiveness while ensuring the organizational ability to deal with individual, special situations. -Leverage financial systems and data analytics to identify trends, risks, and opportunities for improvement. -Provide challenging "stretch" assignments to those who are ready and devote appropriate time to individuals who need help in reaching their potential. -Oversee, lead, and motivate a team across several offices, ensuring adequate resourcing, training, and development.

Requirements

  • aderant
  • collections
  • leadership
  • analytical
  • llp knowledge
  • 10+ years

What You Bring

-Detailed operational/functional knowledge of a large LLP or partnership. -Ability to meet deadlines and manage competing interests effectively. -15% travel may be required. -Demonstrated analytical skills, strong critical thinking, and ability to spot problem areas and propose solutions. -Experience with legal financial systems (Elite 3E, Aderant, or equivalent). -Strong leadership, communication, and relationship-building skills. Assertive, proactive, and professional; ability to handle difficult situations with diplomacy. -Proven track record in improving collections performance in a partnership-driven setting. -10+ years of collections or receivables management experience, with at least 5 in a leadership role (Preferably within a large law firm or professional services environment).

The Company

About Polsinelli

-Founded in 1972 in Kansas City by three attorneys, Polsinelli began serving local business and real estate clients. -Over five decades it expanded via strategic hires—not large mergers—growing to 23 offices and establishing a footprint in markets like Philadelphia, Fort Worth, Park City, Miami, and Nashville. -Polsinelli built standout practices in healthcare, real estate, finance, technology, private equity, life sciences, litigation, and IP. -The firm tackles a wide range of high-stakes matters: from multi-state real estate financings and major healthcare regulatory work to patent litigation, corporate M&A, labor disputes, and cybersecurity. -Polsinelli positions itself as a 'daily and weekly' partner to mid-market corporate clients, emphasizing consistent presence and industry-focused counsel.

Sector Specialisms

Healthcare

Real Estate

Finance

Technology

Private Equity

Life Sciences

Corporate & Transactional

Bankruptcy & Restructuring

Employee Benefits & Executive Compensation

Energy

Environmental

Food & Beverage

Telecommunications

Retail

Commercial Mortgage Loans

Development

Leasing

Tax Structuring

Joint Ventures

Mergers & Acquisitions

Securities and Corporate Finance