Fiber Technician

Overview

Install and troubleshoot fiber internet, TV, and phone services for customers.

Key Responsibilities

• service install
• troubleshoot
• on-call
• vehicle ops
• kpis
• customer education

Tasks

-You will install and troubleshoot all MetroNet services from the terminal to Customer Premise Equipment (CPE). -Perform on-call rotation duties after regular business hours. -Operate and maintain company vehicle/equipment safely and professionally. -You will work towards meeting key performance metrics. -You will provide in-depth customer education on all MetroNet products and services. -You will earn commissions by explaining Metronet services and products to all customers.

Requirements

• high school
• telecom
• fiber
• hand tools
• teamwork
• driver's license

What You Bring

-Physical ability to work from a kneeling or standing position for long periods. -Able to lift and carry loads of up to 75lbs including ladder. -High School Diploma or GED. -Must be legally authorized to work in the U.S. -We Look for experience with a telecom / fiber company preferred but not required. -Available to travel for training or as needed. -Ability to work with basic hand tools and other specialized equipment with training. -* Subject to all applicable state and federal laws -Physical ability to work various in conditions, including working in attics, crawl spaces, and in adverse weather conditions. -Valid driver's license/satisfactory driving record -Physical ability to climb ladders with proper equipment up to 25 feet (safety belt, safety strap, hard hat, and other equipment as needed). -Available to work overtime when deemed necessary, including holidays and weekends. -Willingness to work as a team and independently. -You will be professional with customers and fellow associates.

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Benefits

-Cell phone allowance -Equipment and resources provided on day one -Company-paid Disability and Life insurance -Associate perks and discounts -Professional development programs -EAP (Employee Assistance Program) -Opportunities for advancement -Company-paid logo attire/uniform -401(k) company match dollar for dollar up to 6% -Tools, equipment, and training provided -Company vehicle and fuel card -Discounted MetroNet service in our serviceable area -80% of Medical premiums paid for by the company

About Metronet

-Backed by Oak Hill Capital, KKR, and T-Mobile. -Typical builds include fiber-to-the-home networks and IPTV solutions. -Operates local retail stores for service demonstrations. -Offers wholesale services such as engineering and network design.

Sector Specialisms