Contract Administrator

Overview

Admin and coordination support for asbestos surveying and reporting services

Key Responsibilities

• inbox management
• portal maintenance
• enquiry resolution
• client liaison
• travel coordination
• client updates

Tasks

-Managing high volume outlook inboxes -Maintaining client portals -Handling and resolving enquiries at point of contact recognising when to escalate issues to a senior manager or other colleague -Liaising closely with clients and internal teams -Arranging travel and accommodation -Providing detailed and timely updates to clients

Requirements

• composure
• communication
• time management
• team player
• it skills
• excel

What You Bring

-Composure: Is cool under pressure; does not become defensive or irritated when times are tough; can handle stress; doesn’t show frustration when resisted or blocked. -Communication: Can negotiate in tough situations with both internal and external groups; can be direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiation and has a good sense of timing. -Time Management: Uses their time effectively and efficiently; values time; concentrates efforts on the more important priorities. -Patience and compliance: Is tolerant with people and processes; listens and checks before acting; tries to understand the people and the data before making judgements and acting; follows established process. -Team player: Is open and curious and values people from diverse backgrounds and experiences; can quickly find common ground and solve problems for the good of all; can represent their own interests and yet be fair to other groups; can solve problems with peers; is seen as a team player and is cooperative; easily gains trust and support of peers. -IT skills: Proven IT skills (excel, word, outlook, or work management systems)

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Benefits

-26 days annual leave plus 8 Bank Holidays (pro rata) -Regular company social events including an annual summer BBQ -Additional leave for length of service up to 31 days each year -Access to paid volunteering days in support of local charities/initiatives -Electric Car salary sacrifice scheme, saving 30-60% on an electric car (subject to eligibility) -Free eye tests and contribution towards new glasses/frames -Opportunity to buy additional annual leave or sell surplus leave -Cycle to work scheme, offering savings of at least 32%* on a new bike and cycle safety accessories -Access to an online platform providing employee discounts on hundreds of high street brands -Paid sick leave allowance each year -Enhanced employer pension contributions of 4% when you contribute 6% -Referral programme offering up to £2,000 -Access to private healthcare, Employee Assistance Programme, and Wellness programmes including annual flu jab -Regular Learning and Development opportunities -Enhanced maternity and paternity pay -37.5-hour working week -Competitive salary and transparent salary bands -Welcome goodie bag -Length of service reward

About Pennington Choices

-Support social housing landlords, NHS trusts, schools, commercial clients, and rail organisations. -Typical assignments include asbestos management, fire-safety surveys, and full building-safety consultancy. -Delivered quantity and cost-consultancy for major healthcare projects, including Sheffield Children’s Hospital over several years. -Technical auditing, energy-performance assessments, and stock-condition surveys are core repeat services. -Often appointed to manage complex projects under COVID challenges, delivering on time and budget. -Led by a senior team of directors with deep backgrounds in surveying, compliance, and public-sector services. -Blends lab testing, field surveying, and consultancy under one roof—an unusual scope for its size.

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