Facility Manager Soft Services

Overview

Manage and oversee all soft facility services ensuring cleanliness, safety, and satisfaction.

Key Responsibilities

• mis reporting
• vendor management
• budget tracking
• safety drills
• cleaning inspection
• waste management

Tasks

-Maintain records and documentation as per audit and compliance requirements. -Generate daily/weekly/monthly MIS reports and share performance updates with management. -Coordinate with vendors for consumables, equipment, and manpower management. -Ensure proper grooming, behavior, and service orientation of all service staff. -Maintain landscaping and horticulture to ensure a pleasant and safe environment. -Coordinate with service providers and monitor their performance through SLAs and KPIs. -Conduct periodic vendor reviews and suggest process improvements. -Assist in preparing annual budgets for soft services and track expenditures. -Conduct regular safety and fire drills in coordination with the EHS team. -Monitor cleaning schedules and quality of work through regular inspections. -Ensure adherence to safety protocols and hygiene standards at all times. -Supervise front office, helpdesk, mailroom, and pantry services for seamless operations. -Identify opportunities for cost optimization and service improvement. -Implement waste segregation, recycling, and disposal practices as per environmental norms. -Review manpower deployment and verify attendance, billing, and compliance documents. -Handle client and employee requests efficiently and ensure prompt resolutions. -Ensure daily housekeeping operations are carried out effectively across all areas. -Oversee pest control activities and ensure periodic treatments are completed.

Requirements

• ms office
• facility software
• 5-10 years
• housekeeping
• graduate
• leadership

What You Bring

-Proficient in MS Office and facility management software. -Excellent communication and coordination abilities. -5–10 years of experience in facilities management with a focus on soft services. -Good knowledge of housekeeping chemicals, equipment, and safety procedures. -Eye for detail with a focus on quality and customer satisfaction. -Graduate in any discipline (Hotel Management or Facility Management preferred). -Strong leadership and people management skills. -Experience managing large offices, corporate campuses, or commercial sites.

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About Jll

-Founded over 200 years ago, JLL has become a global leader in real estate services and investment management. -With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets. -JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios. -The company is known for its innovative solutions in real estate technology and sustainability. -Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory. -JLL has pioneered the integration of data-driven insights into real estate decision-making. -The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure. -Notable for its long-standing history, JLL continues to shape the global real estate landscape.

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