Workspace Experience Manager

Overview

Manage daily HQ operations, hospitality, and employee experience at Newmark

Key Responsibilities

• office tech
• issue tracking
• access control
• mail management
• event planning
• guest reception

Tasks

-Partner with the Business Operations team to support internal office moves and lead related employee communication. -Curate social moments that foster community; pop-up coffee bars, wellness breaks, or casual mixers. -Partner with IT to support office tech, troubleshoot hardware, and ensure a seamless user experience. -Track and resolve building related issues through Freshdesk or similar platforms with efficiency and care. -Anticipate and personalize support; like a concierge, offer assistance with everything from local recommendations to last-minute requests. -Use feedback and data to continually evolve offerings and tailor the workspace experience to employee needs. -Act as a brand ambassador for Knotel, promoting our workplace services through thoughtful, high-touch experiences. -Elevate day-to-day operations by proactively stocking goods and adding thoughtful hospitality touches that enhance the work environment. -Greet and direct all guests and visitors with warmth and professionalism, delivering a polished, hotel-style welcome. -Manage mailing, shipping, and package distribution with attention to detail and service excellence. -Manage HQ protocols, including guest check-in, employee access cards, service requests, and freight elevator bookings. -Lead planning and execution of internal/external events and activations, including managing budgets, sourcing food and beverage, maintaining catering relationships, and coordinating setup, and logistics. -Customize services to each location’s culture and context: adapting tone, offerings, and ambiance accordingly. -Collaborate with the porter team and ensure cleanliness, organization, and supply levels across all shared spaces.

Requirements

• ms office
• digital tools
• office management
• time management
• problem solving
• 1-2 years

What You Bring

-Strong time management skills and the proven ability to multi-task and prioritize work -Attention to detail and solid problem solving skills -Strong organizational and planning skills -Knowledge of office management facilities responsibilities, systems and procedures -Proficient in MS Office -1-2 years in an office management position -Excellent written and verbal communication skills -Technically savvy with the ability to learn and work across various digital tools, platforms, and workplace systems.

People Also Searched For

About Newmark

-Offers a comprehensive suite of services including leasing, capital markets, property management, and advisory. -_INVOLVED_ in significant projects across various sectors such as commercial, residential, industrial, and retail. -سابق Opera specialized in complex transactions, capital structuring, and operational strategies. -_INVOLVED_ advisory services are widely recognized for providing deep market insights and tailored solutions. -INVOLVED_ in handling diverse, high-stakes real estate challenges, from urban developments to large-scale industrial projects.

Sector Specialisms