Global Benefits Communications Specialist - Hybrid (Los Angeles, CA)

Overview

Creates and delivers employee benefits communication campaigns worldwide.

Key Responsibilities

• content creation
• translation management
• content management
• campaign execution
• metrics reporting
• stakeholder collaboration

Tasks

-Develop and deliver materials to support campaigns and strategies. This includes but is not limited to tactics like leadership messages, employee newsletter stories, intranet content, talking points, FAQs, presentations, blogs, social posts, and videos. -Manage translation processes to support global rollout of materials in local languages as needed. -Maintain and update content on internal benefits platforms and intranet pages. -Write and refine clear, accessible content on topics such as medical plan changes, dental and vision coverage, enrollment periods, and retirement education, translating complex benefits details into relatable language. -Provide communication support during change events (e.g., vendor transitions, new program launches, plan design changes) by coordinating messaging drafts and distributing approved communications. -Partner with internal stakeholders (e.g., regional HR, legal, rewards, internal comms) to ensure communications are timely, accurate, and consistent. -Tailor messages for diverse global audiences, ensuring alignment with cultural norms and local compliance requirements. -Support the development of and execute on communications campaigns throughout the year in support of Open Enrollment and other benefits and wellbeing initiatives—collaborating on channel selection, tactics and audience targeting to drive understanding and engagement. -Track and report engagement metrics and employee feedback to continuously improve communication effectiveness and best practices. -Coordinate with internal creative teams to produce multimedia or print materials when appropriate.

Requirements

• wordpress
• sharepoint
• ms office
• ba/bs
• storytelling
• global teams

What You Bring

-A confident and creative communicator and storyteller -Demonstrated ability to create a communications plan and execute on it with success. -Experience supporting global or multinational teams. -Web content management experience in WordPress or similar -Experience working in HR and/or Benefits communications -Familiarity with benefits programs and terminology (e.g., medical, dental, 401(k), wellness, EAP, etc.). -Comfortable with communications technology and complex environments -Detail oriented and passionate about great work -BA/BS + 2 years of relevant communications experience or demonstrated equivalency of experience and/or education -Skilled at all forms of communication including speech, words, images, video, social and web -Strong writing, editing and storytelling skills with the ability to simplify complex information. -Experience developing all types of communications for various channels: email and newsletters, intranet pages and collateral, social media posts and short form video. -Experience with intranet platforms (SharePoint) and email newsletter platforms (Poppulo, Workshop, etc.) highly preferred -Highly proficient in MS Office suite.

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About Aecom

-Launched as a bold independent infrastructure consultancy from a merger of five legacy firms dating back over a century. -Handles everything from geotech to electro-mechanical systems, as seen in the award-winning Romaine Hydroelectric Complex in Canada. -Guides projects through every lifecycle stage in transportation, buildings, water systems, energy, and environmental sectors.

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