Resident Service Coordinator - Westlake Apartments

Overview

Coordinate resident activities and programs to boost retention at Westlake Apartments.

Key Responsibilities

• newsletter
• transport liaison
• event coordination
• budget input
• volunteer management
• survey support

Tasks

-Create and produce activity announcements, newsletters and fliers for the properties as needed. -May be instrumental in interviewing and recommending local, licensed transportation companies to transport residents to off-site destinations and excursions. -Create and coordinate programs surrounding social and physical activities that may include resident functions, birthday cards, welcome parties, off-site excursions and other events, as directed. Responsible for the set-up and preparation for each event. -Provide input in to the development of budget(s) for properties within the portfolio as it relates to planned activities, resident retention and excursions. -May coordinate interview process and make recommendations for the hiring of qualified and certified instructors for on-site exercise activities. Assist and train on-site staff to host successful resident activities. -Incumbent will coordinate the resident volunteer program by enlisting and managing the volunteer schedule for consistent and equal participation by all that would like to participate. -Provide assistance as necessary with the annual Resident Survey.

Requirements

• yardi
• appfolio
• realpage
• microsoft office
• detail oriented
• conflict resolution

What You Bring

-Highly detail-oriented with excellent time management abilities -Experienced in managing calendars, scheduling appointments, and maintaining resident records -Adept at conflict resolution and negotiation in a professional setting -Proven capacity to multitask and effectively prioritize tasks -Ability to compose professional correspondence, notices, and reports -Knowledge of property management software such as Yardi, AppFolio, and RealPage -Proficient in Microsoft Office Suite (Word, Excel, Outlook) -Strong verbal and written communication skills -Skilled in using email platforms, scheduling tools, and digital filing systems

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Benefits

-401(k) with Company Match up to 6% of pay after 6 months of service. -Employee Assistance Program. -Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. -Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). -Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. -Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. -Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. -Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. -Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. -6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). -For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. -Charitable giving program and benefits.

About Greystar

-Born in 1993 in Houston and now rooted in Charleston, its founder transformed a niche multifamily operator into a global real-estate powerhouse. -Today it owns, develops, invests in and manages a wide range of rental assets — from apartments and student beds to labs and logistics hubs. -Greystar has shaped skylines with projects like build-to-rent towers in the U.S. and Europe, student villages in Australia and modular living factories in Pennsylvania. -Specialisms span multifamily, student housing, active-adult and single-family rentals, logistics/industrial facilities, life-science campuses and modular construction. -Strategic bets include modular homes, life-science labs, single-family rentals and logistics distribution centers — marking it a versatile real-estate innovator. -With a reputation for vertical integration — managing assets, investments and construction in-house — it stands out in an industry of fragmented players.

Sector Specialisms