Assistant Manager, Operations Digitalisation, Airport Operations Strategy & Transformation

Overview

Shape and deliver digital transformation roadmap and projects for airport operations.

Key Responsibilities

• digital roadmap
• solution deployment
• change management
• project delivery
• tech development
• feasibility evaluation

Tasks

Formulate the digital transformation roadmap for airport operations Deploy solutions in operational environments and oversee change management and adoption. Lead end-to-end project delivery from exploration to deployment. Steer technology development and evaluate solutions for operational feasibility and impact.

Requirements

• communication
• change management
• bachelor's
• 2+ years
• aviation
• digital systems

What You Bring

Excellent communications (written & oral) and people skills, with a proven ability in change management (such as obtaining stakeholders’ buy-in and delivering presentations to senior management). Adapt approaches across projects requiring varying degrees of technical depth, business model development, and user engagement. A bachelor’s degree or equivalent, preferably with at least 2 years of working experience. Changi Airport Group is seeking a highly motivated individual to join the Airport Operations Strategy & Transformation team. This role offers the unique opportunity to shape the digital transformation roadmap for airport operations, and to lead the development and deployment of high-impact initiatives that enhance operational efficiency, resilience, and passenger experience. Entrepreneurial self-starter, able to articulate desired end goal, devise mid-term strategy, outline programme roadmap, gather stakeholders’ buy-in and get things done Experience with the aviation sector or prior experience in digital systems would be advantageous Enthusiastic about transforming airport operations and demonstrate knowledge in deploying digital systems

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About Changi Airport Group

-Manages Singapore’s Changi Airport, a global aviation hub known for its excellence. -Oversees daily airport operations, including passenger services, cargo handling, and ground operations. -Development projects focus on enhancing connectivity, capacity, and sustainability. -Notable projects include the Jewel Changi, a mixed-use complex combining retail, entertainment, and nature. -Maintains its position as one of the world’s top airports through continuous innovation. -Operates with a strategic focus on efficiency, safety, and customer experience.

Sector Specialisms