Plumbing and Heating Sales Specialist

Overview

Sell plumbing & heating products, manage stock, provide quotes, and customer service.

Key Responsibilities

• customer service
• quotations
• sales
• lead generation
• purchasing
• stock management

Tasks

-Dealing with customers both face to face and over the telephone -Providing quotations for customers -Taking a proactive approach to plumbing and heating sales, using every opportunity to make or increase a sale. -Grow the customer base. -Purchasing materials and managing stock levels for the category

Requirements

• customer service
• sales experience
• plumbing knowledge
• computer literate
• communication
• interpersonal

What You Bring

-A good telephone manner, excellent communication, and interpersonal skills. -Computer literate. -Confident dealing with customers. -Previous sales experience in a plumbing and heating merchant environment or a builder’s merchant environment is essential. -Giving excellent customer service and sound product advice -Sound plumbing and heating product knowledge essential for this role. -The ability to build great customer relationships.

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Benefits

-Enhanced Paternity -Training and development opportunities -Perkbox discounts -Generous discretionary bonus scheme -Employee Assistance Programme -Holiday scheme which rewards length of service -Mental Health Support -A competitive pay package. -Cycle to work scheme. -Enhanced Maternity -Substantial Employee Discount -Contributory pension scheme -Free parking

About Mkm Building Supplies

-Began as a single branch and grew through a unique branch ownership model, empowering local directors. -Privately backed by Bain Capital since 2017. -Each branch is independently managed, offering strong local expertise and free delivery or click-and-collect service tailored to both trade professionals and homeowners. -Stocks a comprehensive range—from bulk aggregates, bricks, and timber to tools, kitchens, bathrooms, landscaping, plumbing, heating, and electrical supplies. -Signature projects include branch-level kitchen and bathroom showroom installations with free 3D design services and on-site timber cutting. -Consistently expanding, with a focus on local staffing and specialized services.

Sector Specialisms