Field Service Administrator

Overview

Assist service team with scheduling, training coordination, timesheet/expense checks, and docs.

Key Responsibilities

• documentation management
• schedule coordination
• training management
• inventory tracking
• report generation
• timesheet review

Tasks

-Manage and maintain service-related documentation, including work orders, service reports, technical documentation, and training records. Ensure documents are stored and organized for easy access and compliance purposes. -Assist with various administrative tasks as needed, including assisting with invoicing, preparing contracts, or coordinating vendor communication. Ensure the smooth daily operation of the service department. -Review and verify timesheets and expenses for the service team, ensuring accuracy and compliance with company policies. Work with the finance team to resolve any discrepancies and submit accurate records for payroll processing. -Administer and maintain the department’s schedules, including service team assignments, project timelines, and personnel availability. Coordinate and ensure the timely completion of service activities and projects. -Oversee and manage the scheduling of safety and technical training sessions for the service team. Track certifications, training schedules, and ensure compliance with industry standards and company policies. -Provide general administrative support to the service team, including managing calendars, organizing meetings, and assisting with project documentation. Handle phone calls, emails, and other correspondence related to service activities. -Assist in tracking inventory for the service department, ensuring that parts, equipment, and tools are ordered and available for service team use. Work with procurement to ensure timely restocking of supplies. -Prepare and distribute regular reports for the service team, including timesheet summaries, training records, project progress, and any other reports as required by management. Communicate scheduling changes, project updates, and other relevant information to the service team.

Requirements

• microsoft office
• project management
• document control
• 2+ years
• communication
• problem solving

What You Bring

-Excellent organizational and time-management skills. Ability to manage multiple tasks and priorities while maintaining attention to detail and accuracy. -Ability to identify issues and resolve them efficiently. Strong attention to detail when verifying timesheets, expenses, and documentation. -Strong written and verbal communication skills. Ability to interact with team members, management, vendors, and clients in a professional and clear manner. -2+ years of experience in administrative roles, preferably in a service, construction, or technical environment. Experience with scheduling, timesheet management, and document control is a plus. -Ability to work well with others, providing administrative support to the service team and collaborating with other departments to ensure smooth operations. -Ability to handle sensitive information with discretion and maintain confidentiality. -Proficient in Microsoft Office Suite (Excel, Word, Outlook) and other project management or scheduling software. Experience with document management and time tracking software is a plus.

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About Integra

-Provides mission-critical construction and engineering services. -Known for precision and efficiency in complex projects. -Operates across sectors including technology, healthcare, and energy, with a focus on data centers and telecommunications. -Delivers high-performance infrastructure and technology solutions in fast-paced, demanding environments. -Recognized for innovation and reliability, managing projects integral to global business operations.

Sector Specialisms