Director, Commercial Operations - Data Center

Description

• Ensure client requirements, including scope of work, service levels and deliverables, and negotiated terms by the sales and legal team are incorporated into the contract
• Ensure current business, legal and compliance requirements in collaboration with the structured finance and legal team
• Manage project timelines, track interdepartmental deliverables, and proactively identify and resolve potential bottlenecks
• Develop overall proposal process and standard proposal template in collaboration with the sales, engineering, pricing/structure finance and legal teams
• Ensure timely delivery of the proposal by the responsible Account Executive or Bloom leadership
• Define, audit and continuously review and refine commercial operations processes to enhance efficiency and effectiveness
• Tailor proposals based on customer requirements and project plans, with specific Bloom solutions
• Responsible for the review and internal approval workflow, facilitating reviews and resolution of business and legal terms with internal stakeholders, including legal, finance and ELT
• Organize and lead cross-functional meetings to ensure alignment of proposal strategies, pricing, and customer engagement approaches
• Collaborate with the structured finance team to develop pricing structure and payment terms that are aligned to customer requirements and PnL structure
• Develop and implement best practices for proposal creation, RFP response, and cross-functional collaboration
• Communicate acknowledgement of submission and track customer feedback or clarification.
• Facilitate seamless communication and workflow between sales, application engineering, structured finance, and leadership teams
• Validate customer details (legal entity, contact info) are accurate and ensure alignment with contract terms, including pricing, terms and conditions
• Ensure quality of formatting for customer executive level presentation, including graphics, charts, structured layouts

Requirements

• Technical Expertise: Strong knowledge of alternative energy solutions, especially fuel cell technology, microgrids, and renewable integration for large-scale facilities.
• Excellent written and verbal communication skills: Communicates complex technical and commercial information with clarity, precision, and persuasiveness, bridging communication gaps between technical, sales, and finance teams.
• Experience: 12+ years of experience in commercial operations, GTM revenue operations, preferably in technology, energy, or data center solutions. Experience with hyper scalers is a plus.
• Organizational and project management skills: Ability to juggle multiple complex projects simultaneously, creating structured workflows that ensure timely and precise execution of critical sales support tasks.
• *Analytical & Financial Acumen: Ability to develop business cases, calculate ROI, and conduct cost-benefit analyses to demonstrate value for potential clients. Ability to work effectively in a fast-paced, dynamic environment: Demonstrates resilience and adaptability, maintaining high performance and composure while rapidly shifting priorities and navigating the ever-changing landscape of data center energy solutions. Willing to travel as business needs require.
• Act as a subject matter expert on sales operations tools, methodologies, and industry benchmarks. Knowledge of AI software to drive operational efficiencies and sales productivity a plus.
• Education: Bachelor’s degree in Engineering, Business, Energy Management, or related field; MBA or advanced technical degrees are a plus.
• GTM Operations: Proven track record of supporting complex sales cycles and managing cross-functional teams

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance